Summary
Overview
Work History
Education
Skills
Timeline
Generic
Chanel Johnson

Chanel Johnson

Huntsville,AL

Summary

Organized and results-oriented Planner excels at seeing big picture and creating plans to achieve business objectives. Adept at leveraging data-driven insights and implementing proactive solutions to deliver cost-effective and timely results. Possesses strong communication, customer service and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Canvasser

Advanced Micro Targeting
11.2023 - Current
  • Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions.
  • Organized and attended events to promote products and services to potential customers.
  • Gathered information about customer needs and preferences to tailor offerings and improve customer satisfaction.
  • Conducted regular surveys and canvassing activities to identify potential customers for products and services.
  • Analyzed customer feedback to identify opportunities for product enhancements.
  • Went to over [Number] doors over [Number] miles daily to educate and sign up potential voters.
  • Interacted with and educated [Number] voters in [Type] area to promote [Type] campaign.

Server

Oliver Garden
06.2023 - 12.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Resident Assistant

Alabama A&M University Residential Life & Housing
09.2018 - 02.2020
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted residents in preparing for activity and social programs.
  • Collaborated with other university staff and faculty to provide holistic and comprehensive student experience.
  • Communicated with parents, guardians and other family members to provide briefings of residence hall policies and student progress.
  • Established and enforced residence hall policies and quiet hours to establish safe and respectful living environment.
  • Provided crisis intervention and support services to students to minimize intensity of emotional, mental and behavioral reactions to crisis.
  • Supervised daily activities and provided assistance to staff.
  • Assisted in recruitment and selection of student leaders.

Catering Staff Member

Armark
11.2015 - 03.2019
  • Delivered catered food and supplies to facility for on-time set-up.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Maintained flexible work schedule to meet event needs.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Cleared dishes and glassware quickly following each course.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Inspected catering equipment and utensils regularly to manage wear and tear.
  • Oversaw catering orders to verify accuracy and completeness.
  • Developed menus for special occasions and catered events to match theme and requirements of clients.
  • Monitored food preparation to determine correct temperature and proper cooking before serving.
  • Arranged furniture and added decorations to assist in setting up for catering events.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Coordinated with various vendors to establish necessary supplies for events.
  • Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Education

Master of Science - Regional Planning

Alabama A & M University
Normal, AL
05.2025

Bachelor of Science - Urban Planning

Alabama A & M University
Normal, AL
06.2020

Skills

  • Direct marketing understanding
  • Customer Relations
  • Excellent people skills
  • Professional demeanor
  • Strategic planning
  • Policies and procedures
  • Sales and marketing
  • Coaching and mentoring

Timeline

Canvasser

Advanced Micro Targeting
11.2023 - Current

Server

Oliver Garden
06.2023 - 12.2023

Resident Assistant

Alabama A&M University Residential Life & Housing
09.2018 - 02.2020

Catering Staff Member

Armark
11.2015 - 03.2019

Master of Science - Regional Planning

Alabama A & M University

Bachelor of Science - Urban Planning

Alabama A & M University
Chanel Johnson