Chanel Karina

Kroger

Customer Service Associate / Cashier
03/2025 - Present

• Assist customers with questions, concerns, and requests while providing a positive and welcoming experience.
• Communicate with a wide variety of customers while remaining patient, respectful, and professional.
• Handle daily transactions with accuracy while maintaining strong attention to detail.
• Help resolve customer concerns by listening carefully and finding appropriate solutions.
• Support daily store operations by staying organized and assisting team members when needed.
• Adapt quickly to busy situations while maintaining efficiency and a positive attitude.

Menchie's Frozen Yogurt

Team Member

05/2024 – 02/2025

• Welcomed customers and created a friendly, welcoming environment.
• Assisted guests with product selections and answered questions.
• Operated the register and handled cash transactions accurately.
• Maintained cleanliness and food safety standards throughout the store.
• Worked effectively as part of a team to provide excellent customer service during busy hours.