Motivated accounting student with VITA tax preparation experience and a solid accounting foundation. Currently a Shift Manager at Popeye's Louisiana Kitchen, known for leadership, organization, and reliability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Manager
Popeye's Louisiana Kitchen, Inc
06.2021 - Current
Supervise daily shift operations in a fast-paced, high- volume environment
Lead and support team members per shift
Open and close the store, including cash handling, safe counts, and end-of-day reports
Train new employees on procedures, customer service, and food safety standards
Resolve customer concerns and ensure positive guest experiences
Monitor food quality, speed of service, and cleanliness
Program Assistant
Mt. Vernon Youth Bureau
05.2019 - 08.2019
Answered phone and directed calls as appropriate
Made appointments for patients
Filed
Photocopied documents
Prepared care packages for W.I.C
Participated in the Department Children's Fair
Assisted with planning and coordinating day-to-day and special program activities
Student Assistant
Mt. Vernon Board of Education
10.2018 - 01.2019
Entered data in the computer system
Filed
Updated documentation on student absences
Assisted in mailing and postage of letters and packages
Education
High School Diploma -
Mount Vernon High School
Mt. Vernon, New York
06-2019
Skills
Cash management
Attention to detail
Customer service expertise
Staff development
Proficient in Microsoft applications
Effective communication
Time management
Certification
Certified VITA/TCE tax preparer for both basic & advanced , ESU VITA program -February 2026