Chanell Brooks
Altamonte Springs,FL
Summary
Seasoned Pharmacy Technician with over 10 years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings. I am a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Pharmacy Technician III
Orlando Health South Seminole Hospital
Longwood , FL
02.2023 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Provided education materials about medications to patients upon request.
- Organized work areas so that everything was easily accessible when needed.
- Assisted in training new employees on pharmacy procedures.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Calculated dosages for intravenous medications according to physician orders.
- Prepared and administered intravenous medications as prescribed by physicians.
Lead Pharmacy Technician
CVS Pharmacy
Fredericksburg , VA
01.2003 - 01.2012
- Assisted in the training of new pharmacy technicians and provided feedback on their performance.
- Maintained accurate patient records and updated prescription information as needed.
- Oversaw inventory management processes such as ordering, stocking, tracking expiration dates.
- Conducted regular audits of drug inventories to detect any discrepancies or irregularities.
- Handled customer complaints regarding medications or services provided by the pharmacy department.
- Resolved problems relating to billing issues or incorrect medications dispensed.
- Managed day-to-day operations of the pharmacy department including staffing schedules.
- Tracked medication usage trends in order to identify potential areas for improvement.
Education
Bachelor of Science - Healthcare Administration
Seminole State College of Florida
Sanford, FL12.2024
Applied Technical Diploma (ATD) in Pharmacy Technician -
Seminole State College of Florida
01.2019
Audio Engineering and Music Production Diploma -
Florida Institute of Recording, Sound, and Technology
01.2017
Associates Degree in Social Science -
Reynolds Community College
01.2016
Skills
- Successfully completed and received State of Virginia certification through Pharmacy Technician Certification Board (PTCB) as a Certified Pharmacy Technician (CPhT), 2009
- 10 years of customer service experience, which includes making recommendations on a product/service, providing resources, as well as completing purchase requests
- Fundamental knowledge of current dispensed medications, their effects on body systems, indications, side effects, dosage forms and contraindications
- Understanding of pharmaceutics and calculations to include measurements and conversions between each, capacity and mass/weight and calculation of dosage forms
- Insurance Billing
- Drug Inventory Control
- Insurance Verification
Related Externship Experience
- Medications and Supplies
- Recordkeeping
- Inpatient/Outpatient Practice
- Pharmacy Operations
- Referral and Order
- Prescription Transcription Inventory
- Prescription Filling
- Team Building
- Lab Competency
- Pharmacy Software Training
- Process Compound Preparation
- Scheduling
Timeline
Pharmacy Technician III
Orlando Health South Seminole Hospital
02.2023 - Current
Lead Pharmacy Technician
CVS Pharmacy
01.2003 - 01.2012
Bachelor of Science - Healthcare Administration
Seminole State College of Florida
Applied Technical Diploma (ATD) in Pharmacy Technician -
Seminole State College of Florida
Audio Engineering and Music Production Diploma -
Florida Institute of Recording, Sound, and Technology
Associates Degree in Social Science -
Reynolds Community College
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