Chanell Martin
Humble,Texas
Summary
Skilled healthcare professional with background in a diverse range of healthcare practices and technical work. Experienced in delivering high-quality patient care, managing complex cases, and working collaboratively with multidisciplinary teams. Strong analytical skills, adept at diagnosing conditions and developing effective treatment plans. Contributed to improving patient outcomes and streamlining workflow processes in previous roles.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Team Lead
The Harris Center For Mental Health And IDD
03.2023 - Current
- Facilitates a positive and productive work atmosphere through modeling successful professional behavior and promoting continuous interdisciplinary interaction and problem solving
- Coordinates with management to hold staff meetings for the team
- Completes, and final approves Agency reports in a timely manner
- Represents the Program Director and The Harris Center for Mental Health and IDD when community organizations, law enforcement agencies, hospitals, schools, etc
- Conducted weekly team meetings to discuss any issues or concerns related to patient care.
- Managed workflow processes within the department in order to maximize efficiency of operations.
- Conducts weekly correspondence with Harris County Juvenile Probation Department’s Family Intervention and Restorative Services of Texas (FIRST) Program to ensure continuity of care with MCOT
- Reviewed reports from clinical staff to evaluate quality of care and adherence to protocols.
Clinical Team Lead
The Harris Center For Mental Health and IDD
Houston, TX
09.2021 - 03.2023
- Supervise teams that responds to 911 calls regarding mental health to assist with voluntary hospitalization and/or mental health services
- The goal for the program is to limit police contact with mental health individuals
- Assist with interviews, training and ensure staff is current with agency requirements
- Developed training programs for new staff on crisis management techniques.
- Facilitated team meetings to discuss case reviews and improve service delivery.
Crisis Intervention Response Team (CIRT)
The Harris Center For Mental Health and IDD
Houston, TX
02.2020 - 09.2021
- A licensed therapist partnered with local police department responding to 911 calls regarding mental health to assist with hospitalization and/or mental health services
LPHA Intern
Harris County Jail- The Harris Center for Mental Health and IDD
Houston, TX
06.2018 - 02.2020
- Provide mental health services to inmates
Mobile Crisis Outreach Team
Psychiatric Emergency Treatment Center -Tri-County Behavioral Healthcare
Conroe, TX
09.2015 - 06.2018
- Provides assessments at safe locations throughout the community
- Responds immediately on-site where a psychiatric crisis is occurring
- After the immediate crisis is resolved, MCOT links each individual with other resources to ensure their safety and continued well-being
Director
Nixon Adult Day Center
Houston, TX
11.2012 - 09.2015
- Provide consistent and effective leadership
- Make decisions which support the best interest of the clients, organization and staff
- Solve problems as indicated utilizing effective problem solving skills
- Manage staff and client records/files according to industry standards, regulatory guidelines and organization policy and procedures
- Conduct staff meetings and represent Nixon Home Care Inc
- At internal and/or external meetings as required
- Manage organization in the absence of director according to organization standards, policies procedures and regulatory guidelines
- Manage the employee hiring process
- Develop or update job descriptions
- Provide new employee orientation
- Develop employee performance expectations according to industry standards and regulatory guidelines
Education
Masters of Education - Counseling
Texas Southern University
08.2016
Bachelor of Science - Psychology
Lamar University
05.2012
Ph.D. - Counselor Education And Supervision
Walden University
Minneapolis, MNSkills
- Policy implementation
- Crisis intervention
- Mental health assessment
- Team supervision
- Clinical oversight
- Patient care coordination
- Provider enrollment
- Maintaining confidentiality
- Background checks
- Meeting coordination
- Leadership qualities
- Innovation and creativity
- HIPAA compliance
- Patient safety
- Documentation review
Certification
Licensed Professional Counselor, #79299
Affiliations
- Houston Area Suicide Coalition Prevention
- Delta Sigma Theta Sorority, Inc
References
References available upon request.
Timeline
Clinical Team Lead
The Harris Center For Mental Health And IDD
03.2023 - Current
Clinical Team Lead
The Harris Center For Mental Health and IDD
09.2021 - 03.2023
Crisis Intervention Response Team (CIRT)
The Harris Center For Mental Health and IDD
02.2020 - 09.2021
LPHA Intern
Harris County Jail- The Harris Center for Mental Health and IDD
06.2018 - 02.2020
Mobile Crisis Outreach Team
Psychiatric Emergency Treatment Center -Tri-County Behavioral Healthcare
09.2015 - 06.2018
Director
Nixon Adult Day Center
11.2012 - 09.2015
Masters of Education - Counseling
Texas Southern University
Bachelor of Science - Psychology
Lamar University
Ph.D. - Counselor Education And Supervision
Walden University