Hi, I’m
Chanelle Nehl
Camdenton,MO
Summary
Compassionate Licensed Massage Therapist and business owner with a proven track record of 96% client retention at Massage By Chanelle. Expert in deep tissue and Swedish massage techniques, complemented by exceptional client relations skills. Demonstrated leadership in training staff at Harvest, ensuring high-quality customer service and operational efficiency. Chanelle is passionate about delivering relaxing therapeutic massages that ensure the client leaves feeling better than when they came in.
Overview
9
years of professional experience
Work History
Massage By Chanelle
Owner/Massage Therapist
08.2022 - Current
Job overview
- Managed day-to-day business operations including scheduling, budgeting, cleaning, marketing, financial reporting, and tax preparation.
- Developed and maintained strong relationships with clients, resulting in referrals and 96% client retention.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Increased client satisfaction by listening to their concerns and evaluating health history to recommend appropriate massage therapy methods.
- Observed clients' reaction to massage and modified as necessary.
- Utilized Swedish, deep tissue, and myofascial massage therapy techniques.
Farmers Gastropub
Server
08.2017 - 09.2022
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Harvest
Host/Server/Expeditor
03.2016 - 07.2017
Job overview
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Ensured that four-course meals came out in a timely fashion by collaborating effectively with kitchen and front-of-house staff.
- Trained new servers on fine dining etiquette and company standards, improving overall team performance and morale.
- Utilized superior problem-solving skills to address any issues that arose during banquets or fine dining services professionally and discreetly.
Education
WellSpring School of Allied Health, Springfield, MO
Therapeutic Massage License
09.2021
Willard High School, Willard, MO
High School Diploma
05.2017
Skills
Licensed Massage Therapist (LMT)
Deep Tissue Massage
Swedish Massage
Trigger Point Massage
Hot Stone Massage
Myofascial Release
Prenatal Massage
Geriatric Massage
Anatomy & Physiology Knowledge
Treatment Planning
Reflective Listening
Client Relations
Timeline
Owner/Massage Therapist
Massage By Chanelle
08.2022 - Current
Server
Farmers Gastropub
08.2017 - 09.2022
Host/Server/Expeditor
Harvest
03.2016 - 07.2017
WellSpring School of Allied Health
Therapeutic Massage License
Willard High School
High School Diploma
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