Chanequa Pettaway
Jamaica
Summary
Compassionate professional with many years of experience coordinating community programs and allocating resources. Dedicated to excellent patient care through an empathetic approach. Thrives in team-based or independently-motivated settings.
Overview
9
9
years of professional experience
Work History
Support Services Assistant
NYU Langone
Mineola
11.2023 - Current
- Coordinate daily office operations, ensuring deadlines are consistently met.
- Accurately manage 200+ employee timesheets and prepare payroll reports, reducing errors and improving processing efficiency.
- Streamlined communication between staff and vendors enhances workflow efficiency.
- Oversaw food supply inventory and ordering through US Foods to maintain 100% stock availability.
- Assisted management in resolving attendance discrepancies and issues promptly.
- Monitored employee attendance and punctuality for accurate payroll processing.
Patient Access Representative ER
Northwell Health
Manhasset
08.2023 - 06.2025
- Facilitated patient check-in and registration processes efficiently.
- Collected and verified patient insurance information accurately.
- Provided information to patients regarding insurance coverage and billing procedures.
- Assisted patients with inquiries about services and referrals promptly.
- Collaborated with clinical staff to ensure smooth patient flow in the facility.
- Applied HIPAA privacy and security regulations while handling patient information.
Assistant Site Manager (Re-hire)
CityMD
New York
06.2016 - 09.2023
- Managed urgent care facility operations, ensuring timely, quality patient care.
- Monitored patient flow, reducing wait times and enhancing patient satisfaction.
- Recruited, trained, and supervised clinical and administrative staff.
- Supported physicians with patient intake, vitals, and specimen collection, maintaining compliance with healthcare standards.
- Built strong physician relationships to increase referrals and maintain steady patient flow.
Education
Some College (No Degree) - Psychology
Coppin State University
Baltimore, MDLPN - Nursing
Hunter Business School
Levittown, NYSkills
- Patient registration
- HIPAA compliance
- Workflow optimization
- Effective communication
- Problem solving
- Attention to detail
- Data entry proficiency
Key Skills
Scheduling, Workflow Planning, Payroll Processing, Compliance, Medical Terminology, Patient Flow Management, Inventory Control, Staff Training, Conflict Resolution, Team Collaboration, Written & Oral Communication
Timeline
Support Services Assistant
NYU Langone
11.2023 - Current
Patient Access Representative ER
Northwell Health
08.2023 - 06.2025
Assistant Site Manager (Re-hire)
CityMD
06.2016 - 09.2023
Some College (No Degree) - Psychology
Coppin State University
LPN - Nursing
Hunter Business School