Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic
Perise Ofisa

Perise Ofisa

Sandy

Summary

Home Care Support Services professional with 5+ years of experience in customer relationship management, patient registration, and sales coordination. Demonstrates strong skills in conflict resolution, EMR data entry, inventory oversight, and team collaboration to streamline operations and improve patient and client experiences. Committed to applying efficient processes and empathetic communication to support care delivery and drive measurable improvements in service quality.

Overview

5
5
years of professional experience

Work History

HOME CARE SUPPORT SERVICES

Intermountain Healthcare
West Jordan, Utah
09.2025 - 01.2026
  • Resolved customer issues through knowledgeable service, enhancing positive experiences.
  • Executed daily responsibilities with precision and efficiency to ensure operational excellence.
  • Engaged customers in conversation utilizing effective interpersonal skills.
  • Provided support and guidance to colleagues, fostering a collaborative work environment.
  • Delivered excellent service and attention to customers in face-to-face and phone interactions.

SALES REPRESENTATIVE TEAM MANAGER

Pharaohs Consultant
Seattle, Washington
03.2025 - 06.2025
  • Cultivated strong client relationships to identify needs and preferences.
  • Enhanced sales through development of key customer connections.
  • Assisted in effective inventory management and product display optimization.
  • Collaborated with team members to devise strategic sales approaches and promotions.

PATIENT ACCESS REPRESENTATIVE

Common Spirit
Seattle, Washington
05.2024 - 02.2025
  • Streamlined patient check-in and registration processes for enhanced efficiency.
  • Verified insurance eligibility and benefits to ensure patients received appropriate coverage.
  • Scanned documents into electronic medical records system for improved accessibility.
  • Obtained signatures for privacy laws and consent to treatment in compliance with regulations.
  • Performed pre-registration functions by verifying demographic details, obtaining authorizations, and collecting deposits.
  • Created new patient accounts in EMR system to maintain updated records.

DIETARY AIDE

Autumn Care of Fayetteville
Fayetteville
05.2023 - 01.2023
  • Enforces sanitation protocols and conducts routine equipment inspections, addressing issues promptly to uphold facility health standards.
  • Monitors plate waste and resident feedback, synthesizing trends to recommend menu adjustments that lead to measurable improvements in acceptance.
  • Refined plate assembly workflows to balance texture and portion needs for special diets, enhancing palatability while maintaining clinical requirements.

SALES ASSOCIATE

Lowe's
Fayetteville, North Carolina
04.2021 - 07.2022
  • Facilitated product selection and solution identification for home improvement needs.
  • Participated in inventory management by tracking stock levels and replenishing merchandise.
  • Executed cashier duties, including processing payments and providing accurate change.

Education

ASSOCIATE DEGREE - NURSING, MEDICAL ASSISTANT

U.S. Career Institute
Fort Collins, CO
04.2023

HIGH SCHOOL DIPLOMA - undefined

Seventy First High
Fayetteville, NC
05.2020

Skills

Customer relationship management

Patient registration

Inventory management

Electronic medical records

Sales optimization

Client engagement

Data entry

Conflict resolution

Team collaboration

Leadership

Relationship building

Customer advocacy

Persuasion

LANGUAGES

English (Highly proficient)
Samoan (Native)

Timeline

HOME CARE SUPPORT SERVICES

Intermountain Healthcare
09.2025 - 01.2026

SALES REPRESENTATIVE TEAM MANAGER

Pharaohs Consultant
03.2025 - 06.2025

PATIENT ACCESS REPRESENTATIVE

Common Spirit
05.2024 - 02.2025

DIETARY AIDE

Autumn Care of Fayetteville
05.2023 - 01.2023

SALES ASSOCIATE

Lowe's
04.2021 - 07.2022

ASSOCIATE DEGREE - NURSING, MEDICAL ASSISTANT

U.S. Career Institute

HIGH SCHOOL DIPLOMA - undefined

Seventy First High