Chaney Powell
Churchville
Summary
I have experience in customer service, where I’ve worked on improving guest relations and handling conflicts in a positive way, especially during my time at Steve's Diner. I’m skilled in managing customer service and building strong relationships, working well with others, and evaluating systems to improve service. I have a strong ability to boost customer satisfaction and make service more efficient.
Overview
3
3
years of professional experience
Work History
Cashier
Clubhouse Fun Center
Henrietta
06.2023 - Current
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Worked closely with front-end staff to assist customers.
- Built and maintained productive relationships with employees.
Restaurant Hostess
Steve's Diner
North Chili
07.2022 - 09.2022
- Stocked server areas with supplies before, during and after shifts.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Informed kitchen staff of any special orders or dietary restrictions.
- Balanced cash register at end of shift according to established procedures.
- Built positive relationships with other front-of-house and kitchen staff.
- Greeted incoming guests to escort to assigned dining area and present menus.
Education
High School Diploma -
Churchville Chili High-School
Churchville, NY06-2024
Some College (No Degree) -
Genesee Community College
Batavia, NYSkills
- Hospitality management
- Systems evaluation
- Guest relations
- Conflict resolution
- Memory retention
- Relationship building
- Scheduling
- Reservation handling
- Active learning
- Team collaboration
- Social perceptiveness
Affiliations
- Drawing
- Cooking
- Crafts
- Watching Movies
- Talking to people
Accomplishments
- Student of the Month
- Art Show Award
- Voices of Change
Timeline
Cashier
Clubhouse Fun Center
06.2023 - Current
Restaurant Hostess
Steve's Diner
07.2022 - 09.2022
High School Diploma -
Churchville Chili High-School
Some College (No Degree) -
Genesee Community College
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