Chaney Serenil
Victoria,Texas
Summary
Dedicated office administrator with a proven ability to effectively manage high-pressure office environments. Known for tackling challenges to drive team success and business growth. Possesses exceptional customer service skills and proficiency in various computer applications, contributing to seamless office operations.
Overview
10
10
years of professional experience
Work History
Business Operations Specialist
Optum
07.2022 - Current
- Research accounts
- Call 35-40 providers a day
- Find resolution so medical charts can be sent to the chart retrieval company.
- Meeting daily metrics of productivity, quality, and idle times
- Work independently and exceed daily goals
Accounts Receivable Accountant
Tejas Production Services
08.2019 - 09.2021
- Assisted management with improving financial management by offering knowledgeable recommendations on how to reduce tax liabilities and improve resource utilization
- Oversaw comprehensive accounting systems, including accounts payable and receivable, payroll, and investment tracking
- Identified internal compliance issues with detailed records reviews
- Maintained accurate records with thorough examinations to identify discrepancies
- Helped keep systems reliable and protect data integrity with improved system controls
- Updated office files daily and kept records organized.
Dental Assistant
David Rivera DDS
09.2015 - 04.2019
- Took patient impressions to create accurate dental devices
- Coordinated smooth patient flow, setting up efficient schedules and adjusting strategies to account for dynamic loads
- Prepared stations for routine check-ups and specialized procedures
- Helped to evaluate patients and document current dental features and symptoms
- Kept records updated and accurate with current patient information, including personal, insurance, and medical details
- Supported dentists and hygienists with expert chair-side clinical assistance
- Took and recorded medical and dental histories and vital signs of patients
- Exposed dental diagnostic x-rays.
Education
Victoria College
Victoria, TXDiploma -
Memorial High School
Victoria, Texas06.2009
Skills
- Journal entry preparation
- Records maintenance
- Data collection
- Account reconciliation
- Customer relations
- Task prioritization
- Microsoft Word
- Written communication
- Flexible and Adaptable
- Inbound and Outbound Calling
References
- David Rivera DDS, 361-212-4344
- Theresa Priour, VP Admin at Tejas Productions, 361-572-3127
- Fritz Baumgartner, COO at Tejas Productions, 361-550-8602
- Becca across, Operations Lead at Optum, 615-602-6421
Timeline
Business Operations Specialist
Optum
07.2022 - Current
Accounts Receivable Accountant
Tejas Production Services
08.2019 - 09.2021
Dental Assistant
David Rivera DDS
09.2015 - 04.2019
Diploma -
Memorial High School
Victoria College