Changsoo Seo
Los Angeles,CA
Overview
4
4
years of professional experience
Work History
Logistics Manager
SKY EXPRESS WOLRD COURIER INC
LOS ANGELES, CA
02.2019 - Current
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Managed monthly freight cost reporting processes.
- Expedited resolutions of shipping errors and packaging mistakes.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
E-Commerce Associate
STYLE U INC
LOS ANGELES, CA
05.2018 - 02.2019
- Monitored website traffic and customer reviews to evaluate responses to site updates.
- Maintained working knowledge of company products, services and promotions.
- Created shipping and invoicing documents with accurate customer, destination and materials information to meet shipper standards and identify any hazardous contents.
- Processed and handled customer complaints, answering questions and providing alternative solutions.
Education
Bachelor of Arts - Business Economics
University of California, Riverside
Riverside, CA10.2018
GED -
Santa Monica College
Santa Monica, CA08.2015
Skills
- Proficient at Excel, Word, and Outlook
- English / Korean Bilingual
- Compliance Regulations
- Warehouse Inspections
Timeline
Logistics Manager
SKY EXPRESS WOLRD COURIER INC
02.2019 - Current
E-Commerce Associate
STYLE U INC
05.2018 - 02.2019
Bachelor of Arts - Business Economics
University of California, Riverside
GED -
Santa Monica College
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