Chania Clarke
Albany,NY
Summary
Energetic and customer-focused professional seeking a waitress position in a fast-paced restaurant environment! I can bring strong hospitality, cash-handling, & communication skills with experience delivering exceptional service, multitasking under pressure &creating positive guest & worker experiences!
Overview
4
4
years of professional experience
Work History
Bank Teller
M&T Bank
01.2025 - Current
- Processed customer transactions efficiently and accurately, ensuring compliance with bank policies.
- Assisted customers in account inquiries and product recommendations to enhance service experience.
- Maintained cash drawer accuracy by performing daily reconciliations and balancing transactions.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
Waitress
Bellini's Italian Eatery
11.2024 - 04.2025
- Provided attentive customer service to enhance dining experiences.
- Processed orders accurately using POS systems, ensuring timely delivery.
- Assisted in training new staff on menu items and service protocols.
- Collaborated with kitchen staff to coordinate food preparation and presentation.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Waitress
Jacob & Anthony's Italian Restaurant
08.2024 - 11.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Waitress
Blue Mingo Grill
05.2024 - 08.2024
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Waitress/Busser/Hostess
DoubleDay Cafe
05.2022 - 08.2024
- Collaborated with kitchen staff to ensure timely food delivery and adherence to presentation standards.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Kept server areas clean and stocked to increase efficiency while working tables.
Busser
Upstate Bar & Grill
05.2022 - 09.2023
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Supported servers by efficiently clearing tables and resetting for new guests.
Education
High School Diploma -
Cooperstown Central High
Cooperstown, NYSkills
- Professionalism and courtesy
- Money handling
- Customer relationship development
- Relationship building
Timeline
Bank Teller
M&T Bank
01.2025 - Current
Waitress
Bellini's Italian Eatery
11.2024 - 04.2025
Waitress
Jacob & Anthony's Italian Restaurant
08.2024 - 11.2024
Waitress
Blue Mingo Grill
05.2024 - 08.2024
Waitress/Busser/Hostess
DoubleDay Cafe
05.2022 - 08.2024
Busser
Upstate Bar & Grill
05.2022 - 09.2023
High School Diploma -
Cooperstown Central High