Chanice Palmer
Tulsa,OK
Summary
Dedicated professional with experience at Tulsa Public Schools, excelling in meal coordination and activities planning. Demonstrated strong interpersonal skills by fostering trust with students and ensuring their safety. Proven ability to manage high-stress situations effectively, enhancing overall satisfaction and loyalty through empathetic customer service.
Overview
13
13
years of professional experience
Work History
Before and After School Care Assistant/School Cafeteria Worker
Tulsa Public Schools
05.2017 - Current
- Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
- Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
- Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
- Provided first aid and emergency response as required, prioritizing student health and safety at all times.
Dietary Aide
Montereau Nursing Home
05.2021 - 08.2023
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Customer Service Representative
Sam's Club
11.2011 - 07.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
No Degree - Social Emotional Training
Tulsa Public Schools
Tulsa, OK03-2018
High School Diploma -
Nathan Hale High School
Tulsa, OK05-2009
Skills
- Meal coordination
- Activities planning
- Records management
- Health and safety
Accomplishments
- Trained new staff on correct procedures and performance strategies.
- Received continuous high marks for service, efficiency, and safety.
- Served 75 meals each day.
Timeline
Dietary Aide
Montereau Nursing Home
05.2021 - 08.2023
Before and After School Care Assistant/School Cafeteria Worker
Tulsa Public Schools
05.2017 - Current
Customer Service Representative
Sam's Club
11.2011 - 07.2014
No Degree - Social Emotional Training
Tulsa Public Schools
High School Diploma -
Nathan Hale High School
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