Technical Project Manager / Hotline Coordinator & Personal Assistant
Cong. Bmnuchos Yenahaleinu
Monsey, NY
2015 - 2020
- Assisted in designing and managing a 24/7 telecommunication hotline system to maintain reliable performance. Coordinated schedules, tasks, and client communication to facilitate project operations. Provided administrative support, including documentation and handling confidential tasks. Oversaw daily operations and maintained professional communication. Delivered customer support with a focus on responsiveness and relationship building. Edited audio recordings by applying noise reduction, fading, and voiceover refinement techniques.
