Achieved high levels of client satisfaction through effective project coordination and hotline management. Enhanced operational efficiency by optimizing telecommunication setup and scheduling. Delivered exceptional administrative support and customer service.
Work History
Technical Project Manager / Hotline Coordinator & Personal Assistant
Cong. Bmnuchos Yenahaleinu
2015 - 2020
Assisted in designing and managing a 24/7 telecommunication hotline system to maintain reliable performance. Coordinated schedules, tasks, and client communication to facilitate project operations. Provided administrative support, including documentation and handling confidential tasks. Oversaw daily operations and maintained professional communication. Delivered customer support with a focus on responsiveness and relationship building. Edited audio recordings by applying noise reduction, fading, and voiceover refinement techniques.
Main Secretary
Amazon Business
2013 - 2015
Achieved efficient administrative operations by effectively managing order tracking, inventory coordination, and correspondence. Strengthened relationships with suppliers, logistics partners, and customers to enhance daily operational support. Delivered accurate record-keeping and documentation processing. Improved overall workflow through strategic organization, prioritization, and proactive resolution of challenges.
Education
High School Diploma -
Bais Rochel, UTA
Skills
Project Coordination
Telecommunication Systems
Customer Support
Scheduling & Time Management
Administrative Support
Audio Editing
Inventory & Documentation Management
Communication & Organization
CORE STRENGTHS
Efficient
Quick Learner
Organized
Reliable
Dedicated
Dependable
Timeline
Technical Project Manager / Hotline Coordinator & Personal Assistant
Assistant Project Manager cum Project Coordinator at Ornamental Details & Aesthetic Sdn BhdAssistant Project Manager cum Project Coordinator at Ornamental Details & Aesthetic Sdn Bhd