Chanin Falcon
San Antonio,USA
Summary
Recent graduate passionate about assisting disadvantaged populations. Strong organizational and communication skills, with a talent for problem-solving. Experienced in case management, client advocacy, and crisis intervention. Skilled leader with expertise in critical thinking, data analysis, and handling sensitive information. Proven track record of managing teams and driving operational excellence through cross-cultural communication and Spanish fluency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Intern
RAICES
01.2025 - 05.2025
- Consulted with other professionals to gain insight and advice and build a strong network within the organization.
- Maintained reports to track progress, record interventions, and provide relevant data for analysis.
- Documented progress and activities per agency policies and procedures.
- Sorted and organized files, spreadsheets, and reports.
Functional Manager
U.S Army
12.2015 - 08.2017
- Researched, identified, and ensured placement complied with the expectations and needs of the position.
- Reviewed and updated personnel data.
- Established team priorities, maintained schedules, and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Program Manager
U.S Army
01.2014 - 11.2015
- Managed a team of 14+ victim advocates, including training, coaching, strategies, and scheduling.
- Implemented crisis intervention in person and via hotline.
- Provided sexual assault victims with support, advocacy, information, and referrals.
- Oversaw the reporting process of harassment and sexual assault cases.
- Provided victim support during the forensic and initiation process with law enforcement.
- Ensured that all necessary data was collected, maintained, and tracked according to congressional requirements.
Analyst
U.S Army
06.2012 - 12.2013
- Compiled information to help make strategic decisions.
- Assessed the significance and reliability of information with current intelligence.
- Prepared intelligence products to support the combat commander.
- Generated reports detailing findings and recommendations.
- Gathered, organized, and input information into a digital database.
Supervisor
U.S Army
05.2010 - 05.2012
- Tracked soldier accountability, financial standings, and educational progress.
- Dispensed disciplinary action and acknowledged merit.
- Responsible for advising, training, and guiding the professional development of 25+ soldiers.
- Planned and executed training, sometimes on short notice.
- Established a safe atmosphere where soldiers felt comfortable voicing concerns.
- Ensured accounting procedures, surveillance, inspections, locations, and safety requirements were properly obeyed.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Analyst
U.S Army
06.2009 - 04.2010
- Received and prioritized incoming information.
- Established and maintained systematic, cross-reference intelligence records and files.
- Managed the operation and maintenance of complex collections of analysis.
- Developed customized reports, summarizing and presenting data in a visually appealing format.
Education
Bachelor of Science - Social Work
Our Lady of The Lake University
San Antonio, TX01.2025
Skills
- Prior Top Secret Security Clearance
- Sensitive information handling
- Cross-cultural communication
- Critical thinking
- Spanish fluency
- Translating
- Information security protocols
- Data analyzation
Certification
- Violent Prevention and Intervention Certification, 2025
- Spanish Biliterate Certification, 2025
- Sexual Harassment/Assault Response Prevention, 2015
- Advanced Military Sexual Assault Advocate Training, 2014
- Army Substance Abuse Program, 2013
- Sexual Assault Victim Advocate Training, 2013
- Equal Opportunity Leaders Course, 2012
- Master Resilience Training, 2012
- Master Facilitator Certification, 2004
Timeline
Intern
RAICES
01.2025 - 05.2025
Functional Manager
U.S Army
12.2015 - 08.2017
Program Manager
U.S Army
01.2014 - 11.2015
Analyst
U.S Army
06.2012 - 12.2013
Supervisor
U.S Army
05.2010 - 05.2012
Analyst
U.S Army
06.2009 - 04.2010
Bachelor of Science - Social Work
Our Lady of The Lake University