Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Leasing Agent
Beamliving
02.2019 - 06.2024
Performed background, reference and credit checks as part of screening process of prospective tenants.
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
Participated in property inspections to prepare for move-ins and move-outs.
Ensured compliance with fair housing laws and company policies to promote inclusive and welcoming community for all residents.
Executive Assistant
BDT Capital Partners
10.2020 - 07.2022
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Processed travel expenses and reimbursements for executive team and senior management group.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Organized and coordinated conferences and monthly meetings.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Screened calls and emails and responded accordingly to support executive correspondence.
Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
Aided the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Negotiated with vendors for cost savings, securing high-quality services at reduced rates.
Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
Executive Assistant
MSA Security
10.2010 - 02.2019
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Organized and coordinated conferences and monthly meetings.
Answered high volume of phone calls and email inquiries.
Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Supported HR Manager in strategic planning sessions focused on organizational development and growth.
Conducted regular employee performance reviews to identify areas for development and support career progression.
Streamlined administrative tasks, such as scheduling and document management, to improve HR department efficiency.
Education
Bachelor of Arts - Business Administration
York College of The City University of New York
Jamaica, NY
05.2010
Skills
Microsoft Office Suite : Proficient in Word Excel, and Outlook
Customer Relationship Management : Familiarity with CRM software such as Yardi, Rex, and Concur
Social Media Management: experience in managing and updating social media profiles
Data Analysis
Timeline
Executive Assistant
BDT Capital Partners
10.2020 - 07.2022
Leasing Agent
Beamliving
02.2019 - 06.2024
Executive Assistant
MSA Security
10.2010 - 02.2019
Bachelor of Arts - Business Administration
York College of The City University of New York
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