Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaylee Thomas

Lake Charles,LA

Summary

Personable and highly efficient with deep understanding of customer service and property management principles, paired with strong communication and organizational skills. Knowledge of tenant relations and property leasing software, combined with ability to effectively manage lease agreements and maintain tenant satisfaction. Dedicated to creating positive living experiences and driving occupancy rates.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Leasing Agent

Beau Chenes Apartments
04.2024 - Current
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Gained proficiency in various software applications such as Excel, QuickBooks, and other financial tools for efficient data analysis.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.

Sales Assistant

A Door Works
06.2024 - 09.2024
  • Greeted guests in with friendliness and professionalism.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Created estimates for each customer for their own interest.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

Education

No Degree - Business

Sowela Technical Community College
Lake Charles, LA
05-2023

High School Diploma -

Grand Lake High School
Grand Lake, LA
05-2018

Skills

  • Leasing and sales
  • Goal-oriented mindset
  • Telephone and email etiquette
  • Background checks
  • Microsoft documents
  • Account management

Certification


  • First Aid/CPR Certified

Timeline

Sales Assistant

A Door Works
06.2024 - 09.2024

Leasing Agent

Beau Chenes Apartments
04.2024 - Current

No Degree - Business

Sowela Technical Community College

High School Diploma -

Grand Lake High School

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