Tara Wilkerson
McKinney,Texas
Summary
Customer-Focused Professional experienced in hospitality, childcare, and service-based roles. Delivered exceptional service and built strong client relationships through empathetic communication and effective problem-solving. Outgoing Leasing Consultant with expertise in marketing initiatives and resident satisfaction, prioritizing tasks and maintaining organized records to foster trust.
Overview
5
5
years of professional experience
Work History
Leasing Agent
Presidium at Frisco Square
Frisco, TX
06.2025 - Current
- Greeted and assisted prospective tenants by providing informative property tours and tailored insights on available units.
- Responded to leasing inquiries through phone, email, and in-person visits, ensuring timely and accurate information delivery.
- Process rental applications, conduct background and credit checks, and verify employment and references.
- Prepare and execute lease agreements in compliance with property management policies and housing laws.
- Managed lease renewals, transfers, and move-in/move-out processes, ensuring smooth transitions for tenants.
- Ensure units are market-ready and coordinate with maintenance staff for repairs and inspections.
- Track and report on occupancy rates, lease expirations, and rental revenue.
- Maintained accurate records of leases, renewals, and tenant information systems.
- Organized tenant events to foster community engagement within the property.
- Evaluated rental applications to determine eligibility based on company criteria. by following the company's verification process.
- Increased occupancy through dynamic marketing initiatives.
- Encouraged prospective tenants to fill out applications after property tours.
- Assisted in preparing legal documents such as eviction notices.
- Participated in community events related to leasing activities or tenant relations.
- Analyzed market trends to determine competitive rents for each unit type.
- Negotiated rental agreements with potential tenants.
- Managed multiple projects simultaneously while meeting deadlines.
- Oversaw daily operations, maintenance, and administration of various properties.
- Resolved tenant complaints promptly and professionally.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Tracked leads using CRM software and followed up with interested parties.
- Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Managed and oversaw operations, maintenance and administration of properties.
- Managed multiple projects simultaneously while meeting deadlines.
- Oversaw daily operations, maintenance, and administration of various properties.
- Remained aware of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Resolved tenant complaints promptly and professionally.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Tracked leads using CRM software and followed up with interested parties.
- Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Prepared and submitted monthly tenant visit logs.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Negotiated rates and prepared documents such as communication, pooling and production sharing agreements.
- Managed and oversaw operations, maintenance and administration of properties.
- Cultivated rapport with clients to meet expectations for high-end event space rentals.
Kids Care Associate
Club 4 Fitness
McKinney, TX
04.2024 - 05.2025
- Supervised and engaged children, fostering a safe, welcoming environment.
- Facilitated positive experiences through play-based activities.
- Communicated with parents to build comfort and trust.
- Monitored member activities to ensure safety and compliance with policies.
- Coordinated scheduling of fitness training appointments for personal training sessions and fitness classes.
- Conducted orientations for new members on facility usage and services.
- Promptly responded to emergency situations using appropriate interventions.
- Delivered compassionate care to patients, promoting their emotional well-being.
Server / Bartender
Gentle Creek Country Club
Prosper, TX
10.2021 - 01.2024
- Managed large sections during high-volume events.
- Cultivated strong relationships with members, resulting in an enriched guest experience.
- Oversaw multiple sections during high-volume events, ensuring seamless service delivery.
- Collaborated with third-party vendors to successfully execute events at the country club.
- Provided exceptional customer service in a busy dining environment.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Engaged guests with enthusiasm about menu offerings to enhance their dining experience. to engage guests effectively. to enhance guest engagement. for restaurant's menu and offerings. and knowledge about restaurant's menu and products.
Server
The Rock Yard
Trenton, TX
08.2021 - 09.2021
- Delivered food and drinks to guests with accuracy and speed.
- Ensured cleanliness and organization of service areas for optimal guest experience.
- Established positive relationships with returning customers by providing exceptional service.
Makeup Artist
Freelance
- Delivered customized makeup services for special occasions and photoshoots, enhancing clients' confidence and appearance.
- Applied makeup for diverse events, including weddings and photo shoots, ensuring clients looked their best for memorable moments.
- Consulted with clients to identify and tailor makeup solutions to their preferences and specific needs.
- Built and maintained a loyal client base through word-of-mouth and social media.
- Researched and followed beauty trends regularly to enhance skills.
- Selected and blended cosmetics to achieve desired looks for clients.
Education
Esthetician certificate -
Flavous Beauty Academy
McKinney, TXHigh School Diploma -
Leonard High School
Leonard, TXSkills
- Leasing sales
- Lease oversight
- Rental applications
- Background checks
- Fair housing policies
- Point-of-Sale (POS) Systems
- High-volume multitasking
- Creative Problem Solving
- Customer Service & Hospitality
- Communication & Collaboration
- Team collaboration
- Leadership training
- Relationship building
Timeline
Leasing Agent
Presidium at Frisco Square
06.2025 - Current
Kids Care Associate
Club 4 Fitness
04.2024 - 05.2025
Server / Bartender
Gentle Creek Country Club
10.2021 - 01.2024
Server
The Rock Yard
08.2021 - 09.2021
Makeup Artist
Freelance
Esthetician certificate -
Flavous Beauty Academy
High School Diploma -
Leonard High School