Chaniya Brown
Stafford,TX
Summary
Determined student with English education knowledge and drive to succeed. Offers skills in written and verbal communication and multitasking. Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Student Assistant
Cal Poly Humboldt, Childern Center
Arcata, CA
09.2021 - 05.2024
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Maintained daily records of activities, behaviors, meals and naps.
- Observed children's behavior and development, communicate information with parents.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Read books aloud to small groups or individual children.
- Worked collaboratively with co-workers to ensure safety of all the children in care.
- Developed positive relationships with families by communicating regularly about their child's development.
Student Assistant
Cal Poly Humboldt, Student Activities Center
Arcata , CA
08.2021 - 05.2024
- Assisted students with general inquiries and provided guidance to help them navigate the university's resources.
- Organized files in an efficient manner so that they are easily accessible when needed.
- Answered incoming phone calls to address questions or transfer to appropriate staff members.
FC Associate
Amazon
Rialto, California
12.2019 - 08.2021
- Processed returns according to company policies and procedures.
- Demonstrated strong problem solving skills when dealing with difficult situations.
- Loaded and unloaded trucks, contacted suppliers for estimated arrival time, stocked and organized products to prepare for customer orders and picked and packed orders.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed and shipped orders to customers with speed and precision.
- Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Weighed and measured products and materials to meet regulatory requirements.
- Ensured that all products were properly labeled according to company standards.
FC Associate
Amazon
Rialto , CA
05.2022 - 08.2022
- Conducted regular maintenance checks on equipment used in the packing process.
- Labeled packages with required information such as destination and contents.
- Tracked inventory levels using computer software programs designed for this purpose.
- Wrapped finished products with protective materials prior to boxing them up.
- Maintained a clean and safe working environment at all times.
- Reported malfunctions or damages of equipment to supervisor immediately.
- Lifted heavy cartons and placed them onto conveyor belts for sorting purposes.
- Organized items in boxes according to size, weight, and type.
Seasonal Associate
Victoria Secret
Ontario, CA
12.2022 - 01.2023
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Assisted customers with selecting items and answering questions about products.
- Performed cash register functions accurately and efficiently.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Handled incoming calls from customers regarding orders or other inquiries.
- Built relationships with customers by providing friendly customer service.
- Answered customer questions and provided store information.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
FC Associate
Amazon
Fontana, CA
05.2023 - 08.2023
- Met trucks carrying incoming shipments, carefully unloaded merchandise, and moved containers or pallets to staging locations.
- Ensured safe operation of powered industrial equipment such as forklifts and pallet jacks.
- Participated in physical inventories as required by management.
- Operated shrink wrap machine to secure products onto pallets for shipping purposes.
- Unloaded trucks and containers manually or using material handling equipment.
- Collaborated with other members of the team to ensure efficient workflow throughout the shift.
FC Associate
Amazon
Eastvale, CA
05.2024 - 06.2024
- Picked orders accurately and efficiently according to customer requests.
- Performed cycle counts as necessary to ensure accurate inventory records.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Education
Bachelor of Arts - English
Humboldt State University
Arcata, CA05-2024
Skills
- Note-taking abilities
- Leadership Qualities
- Friendly, Positive Attitude
- Self-Directed
- Written Communication
- Verbal Communication
- Critical Thinking
- Calm Under Pressure
- Active Listening
- Excellent Communication
- Customer Service
Accomplishments
- Presidential Scholar (Spring 2022)
- Dean's List (Spring 2023 and 2024)
Timeline
FC Associate
Amazon
05.2024 - 06.2024
FC Associate
Amazon
05.2023 - 08.2023
Seasonal Associate
Victoria Secret
12.2022 - 01.2023
FC Associate
Amazon
05.2022 - 08.2022
Student Assistant
Cal Poly Humboldt, Childern Center
09.2021 - 05.2024
Student Assistant
Cal Poly Humboldt, Student Activities Center
08.2021 - 05.2024
FC Associate
Amazon
12.2019 - 08.2021
Bachelor of Arts - English
Humboldt State University
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