Channa-Kay Henry
West Palm Beach,FL
Summary
Certified Property Manager with over 8 years of experience overseeing residential, commercial, and mixed-use properties. Skilled in team leadership, tenant and vendor relations, lease administration, budgeting, and property operations. Holds a CAM designation and Real Estate License. Adept at driving occupancy, streamlining processes, and delivering superior tenant satisfaction. Seeking a Property Manager role to leverage operational expertise, leadership, and financial acumen in a growth-oriented environment.
Overview
11
11
years of professional experience
Work History
Property Accountant II
Stream Realty Partners
Dallas, TX
04.2025 - Current
- Partner with Property Managers to oversee financial operations of commercial and mixed-use portfolios.
- Assist in lease administration activities, including tenant contacts, tenant charge and rent schedule; generate reports
- Review, code, and approve invoices. Performing 3-way matching of invoices.
- Provide financial insights to optimize property performance and operational decision-making.
- Contributed to portfolio growth by performing due diligence on potential acquisitions, including analyzing historical financial data and projecting future performance.
Sr. Project Cost Accountant (Contract)
BlueTeam
Boca Raton, FL
04.2024 - 02.2025
- Tracked project progress, managed cost allocations, and resolved variances.
- Coordinated with project managers and vendors to ensure accurate billing and cost controls.
- Analyzed cost variances and discrepancies, providing insights and recommendations to project managers.
- Entered project costs for labor, consumables, and equipment based on submitted Daily Field Reports.
- Ensure all vendor bills, work orders, and purchase orders are being processed timely and accurately. Review all for correct payment terms and proper cost coding.
- Performed 3-way matching of invoices as well as project close-out financial and administrative functions
Property Manager/Staff Accountant (Temp)
John C. Bills Properties
Palm Beach Gardens, FL
06.2023 - 04.2024
- Managed tenant relations to ensure high satisfaction and retention rates.
- Oversaw property maintenance operations, coordinating repairs and ensuring compliance with regulations.
- Managed AR/AP, vendor payments, management fees, reviewed, coded, and approved invoices.
- Created and delivered timely and accurate financial and operational performance reports to clients and ownership groups.
- Assist in lease administration activities, including tenant contacts, tenant ledger charge schedule and rent schedule.
- Assisted in budgeting, variance analysis, and expense tracking.
Property Manager III
Morgan Property Management
West Palm Beach, FL
11.2021 - 05.2023
- Oversaw daily operations for a portfolio of residential communities, ensuring compliance, efficiency, and tenant satisfaction.
- Managed day-to-day property operations, including repairs, preventive maintenance, vendor relations, maintenance scheduling, and property inspections.
- Handled tenant disputes and account resolutions with professionalism and efficiency.
- Managed operational budgets, ensuring cost-effective property maintenance and repairs.
- Trained and mentored junior staff in best practices for property management operations.
- Oversaw tenant relations, facilitating effective communication and resolving issues promptly.
- Coordinated leasing activities, implementing strategies to maximize occupancy rates.
- Developed and enforced property management policies, enhancing compliance with regulations.
- Conducted regular property inspections, identifying areas for improvement and maintenance needs.
Commercial Property Manager
PS Business Parks
Wellington, FL
07.2016 - 11.2021
- Managed day-to-day operations of commercial properties, driving occupancy, tenant retention, and revenue growth.
- Negotiated vendor contracts and oversaw construction/maintenance projects.
- Collected rents, managed delinquencies, and administered lease approvals/legal documentation.
- Prepared and coordinated bid proposals, service contracts and approved invoices.
- Analyzed financial statements on an ongoing basis, including monthly variance reports and reforecasts of revenue, expenses, and capital expenditures.
- Collaborated with corporate leadership to implement cost-effective property management strategies.
- Managed daily property operations including repairs and maintenance, preventative maintenance, janitorial services, landscaping, security and utility management.
Assistant Property Manager
Castle Group
West Palm Beach, FL
02.2015 - 05.2017
- Managed tenant relations, addressing concerns and ensuring satisfaction.
- Coordinated property maintenance requests, streamlining communication with service providers.
- Assisted in leasing activities, preparing marketing materials and conducting property tours.
- Implemented tenant screening processes, enhancing application evaluation accuracy.
- Followed up on delinquent tenants and coordinated collection procedures.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Education
Bachelor’s Degree - Criminal Justice
Florida Atlantic University
Boca Raton, FLAssociate’s Degree - Business Administration/Management
Keiser University
Pembroke Pines, FLSkills
- Property Operations & Tenant Relations
- Team Leadership & Staff Supervision
- Leasing Administration & Rent Collections
- Budgeting, Forecasting & Expense Control
- Vendor & Contract Management
- Property Accounting & Financial Reporting
- Proficient in Microsoft Office, Outlook, QuickBooks and Jenark
- Conflict Resolution & Communication
- Property Management Systems – Yardi, MRI, CRM
- Bank reconciliation
Timeline
Property Accountant II
Stream Realty Partners
04.2025 - Current
Sr. Project Cost Accountant (Contract)
BlueTeam
04.2024 - 02.2025
Property Manager/Staff Accountant (Temp)
John C. Bills Properties
06.2023 - 04.2024
Property Manager III
Morgan Property Management
11.2021 - 05.2023
Commercial Property Manager
PS Business Parks
07.2016 - 11.2021
Assistant Property Manager
Castle Group
02.2015 - 05.2017
Bachelor’s Degree - Criminal Justice
Florida Atlantic University
Associate’s Degree - Business Administration/Management
Keiser University