Channel Blount

Results-driven QA Specialist with 5 years of extensive experience in User Acceptance Testing (UAT) and a strong focus on SWIFT systems. Proven track record in ensuring that software applications meet stringent quality standards and business requirements. Adept at designing and executing comprehensive test plans, identifying issues, and collaborating with cross-functional teams to deliver reliable, user-centered solutions. With a deep understanding of SWIFT protocols and financial services, I excel in validating and verifying complex systems to ensure seamless transaction processing and compliance. My hands-on experience in UAT includes gathering user requirements, performing rigorous testing, and providing actionable feedback to enhance system performance and user satisfaction. I am committed to delivering high-quality results and driving successful project outcomes through meticulous testing and effective communication. Focused Quality Analyst experienced in developing and executing manual and automated test cases. Highly proficient in testing tools, systems and software. Perceptive Manual QA Tester well-versed at identifying and documenting complex software problems and causes. Designs test plans and procedures and equips and trains newer colleagues. Demonstrates practiced expertise in product design and participates in design reviews to offer early input on functional requirements and potential problems. Proven skills in completing black, white and grey box tests. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC.

• Enhanced Defect Detection: Identified and reported over 300 critical defects during the latest software release cycle, improving the overall product quality and reducing post-release issues by 25%.
• Streamlined Testing Processes: Developed and implemented a new testing protocol that reduced the average test cycle time by 20%, leading to faster releases and improved team efficiency.
• Improved Test Case Coverage: Expanded test case coverage by 40% by creating detailed and comprehensive test scenarios, resulting in higher accuracy in detecting edge cases and potential vulnerabilities.
• Successful Cross-Functional Collaboration: Worked closely with developers, product managers, and stakeholders to resolve complex bugs and ensure that new features met business requirements, contributing to a 30% decrease in rework.
• Increased Automation Readiness: Collaborated with the automation team to identify and document test cases suitable for automation, laying the groundwork for a future transition to automated testing and reducing manual testing effort.
• Enhanced User Experience: Conducted usability testing and provided actionable feedback that led to a 15% improvement in user satisfaction ratings and a more intuitive product interface.
• Efficient Defect Tracking: Introduced a new defect tracking and management system that improved visibility and communication of issues, resulting in a 10% faster resolution rate for critical bugs.
• Comprehensive Regression Testing: Executed thorough regression testing on multiple product releases, ensuring that new features did not negatively impact existing functionalities and maintaining a high level of product stability.
• Quality Assurance Training: Led training sessions for junior QA testers on best practices and testing methodologies, enhancing team skills and ensuring consistency in the quality assurance process.
• Effective Test Documentation: Created and maintained detailed test plans, test cases, and test scripts, ensuring thorough documentation that facilitated better knowledge transfer and consistency in testing procedures.