Channel Callands
Jonesboro,GA
Summary
Excellence-driven administrative professional with years of experience in a fast-paced environment utilizing excellent communication and organizational skills. Intuitive thinker and problem-solver that is resourceful and flexible with an infectious enthusiasm for planning, executing, and achieving results. Proficient in job execution and proven track record of success in compliance and leadership.
Finance professional with strong background in accounting and financial management. Known for accuracy in financial reporting and ability to streamline accounting processes. Collaborative team player focused on delivering results and adapting to changing needs. Skilled in financial analysis, regulatory compliance, and budget management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Accountant
State Farm Mutual Automobile Insurance Company
08.2022 - Current
- Perform A/R functions including generating aging reports, posting of payments to customer accounts, invoicing and processing checks and electronic payments
- Review, research and process the full A/P cycle for accurate and timely payment, maintain and organize business documents and manage vendor relations
- Coordinate closely with executive management and participate in short-term/long-term decision making in order to execute the company’s objectives
- Conduct business specific research, gathered and analyzed data, interpreted results, compiled reports and made recommendations
- Maintain bookkeeping and accounting records, including general journal and cash accounts, bill paying, and monthly account reconciliation
- Evaluate financial and operational results by providing supporting documentation in preparation of financial reports
- Thoroughly prepare month-to-month variance analysis to ensure compliance with all applicable regulations
Deputy Sheriff
Fulton County Sheriff’s Office
02.2022 - 05.2022
- Enforced local, state and federal statutes and policies/procedures
- Interviewed inmates as needed, submitted reports reflecting work completed and incidents
- Developed and maintained professional working relationships with judges, jail staff, probation/parole officers and courtroom staff
- Drafted, processed and served warrants, summons, subpoenas and other official documentation
- Provided and gathered pertinent information as needed
- Handled security issues and/or emergency situations appropriately and in a timely manner
- Provided constructive feedback in order to minimize downtime and enhance overall efficiencies
- Advised leadership of the status of any initiatives
- Prepared detailed written records and reports while serving court documents and warrants
- Responsible for the maintenance and production of judicial records and reports detailing inmate daily activities and incidents to include safety and violations
- Maintained inmate files and court documents
Correctional Officer III
Clayton County Sheriff’s Office
02.2021 - 10.2021
- Planned, organized and directed detention and corrections operations on a shift, which includes: corrections and institutional services, inmate supervision, security, discipline and recreation
- Monitored behavior of facility inmates directly and using surveillance equipment, write reports, observations and maintained daily activity logs, assisting offenders regarding problems, programs and behavioral incidents
- Prepared and maintained various records and documents (e.g., incident reports, daily control logs, inmate property records, inmate classification and related records, etc)
- Performed booking-in and booking-out procedures for all inmates committed to or released from the facility; providing for safekeeping of inmates’ personal property and valuables
- Participated in the selection and training of staff; assigned and directed shift scheduling and relief coverage
- Developed and delivered training workshops for correction officers focused on use of sensory modulation strategies to combat stress and vicarious trauma
Armed Custom Protection Officer
G4S
08.2019 - 08.2020
- Cultivate open lines of communication with security staff, supervision and client contacts
- Provide detailed incident reports and submitted daily activity reports
- Maintain a safe and secure environment for customers and employees by patrolling and monitoring premises
- Handled security issues and/or emergency situations appropriately and in a timely manner
- Reported safety concerns and unusual circumstances both verbally and in written reports
- Identified visitors and verified appropriate documents
- Checked employee badges and monitored property for signs of unauthorized entry to guard against theft and keep area secure
- Answered alarms and investigate disturbances
- Monitored computer alarm systems and CCTV systems, operated radio to communicate with mobile unit
Correctional Officer I
City of Atlanta Corrections
03.2018 - 06.2019
- Patrolled area in order to detect and prevent unauthorized activities, search inmates, patrons and their belongings upon entry/exit
- Executed daily logs of activities and irregularities such as fire hazards, leaks, equipment failure and authorized/unauthorized patrons
- Trained and managed several employees to ensure safety and satisfaction for the inmates as well as staff and visitors
- Supervision, custody, treatment and training of inmates confined in a correctional facility
- Experience in maximum facility, maximum unit control room, protective custody unit, minimum and medium security
- Handled incident reports and crisis situation involving inmates through use of effective oral communication skills
Call Center Supervisor
Atlanta Public School Systems
03.2015 - 03.2018
- Demonstrated superior customer service and professionalism at all times
- Worked to resolve any issues/concerns in order to retain loyal business and increased client satisfaction
- Managed assigned accounts from inception to completion
- Facilitated meetings for professional development and updates in organizational process
- Provided on-the-job training to new hires and served as subject matter expert to current staff
- Conducted performance evaluations, providing constructive feedback in order to enhance overall efficiencies and minimize downtime
Education
Bachelor of Business Administration And Management -
Georgia State University
01-2028
High School Diploma -
New Life Technical Academy
Atlanta, GA06-2013
Skills
- Microsoft Office
- Administrative Support
- Organizational Skills
- Key Performance Metrics
- Accounting
- Quality Assurance
- Written/Verbal Communication Skills
- Team Player
- Regulatory Compliance
- Process Improvement
- Time Management
- Financial Planning
- Record-Keeping
- Training and Development
- Invoicing
- Account Management
- Leadership
- Research
- General ledger accounting
- Financial reporting
- Audit support
- Bank reconciliation
Certification
- AED Certification
- First Aid Certification
- CPR Certification
- Armed Security License
- Guard Card
- BLS Certification
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [ Sales Force, Rumba Microsoft suites ] through effectively helping with [Task].
Languages
English
Full Professional
Timeline
Senior Accountant
State Farm Mutual Automobile Insurance Company
08.2022 - Current
Deputy Sheriff
Fulton County Sheriff’s Office
02.2022 - 05.2022
Correctional Officer III
Clayton County Sheriff’s Office
02.2021 - 10.2021
Armed Custom Protection Officer
G4S
08.2019 - 08.2020
Correctional Officer I
City of Atlanta Corrections
03.2018 - 06.2019
Call Center Supervisor
Atlanta Public School Systems
03.2015 - 03.2018
Bachelor of Business Administration And Management -
Georgia State University
High School Diploma -
New Life Technical Academy
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