Channing Miller
North Little Rock,AR
Summary
Results-driven professional with a strong dedication to achieving success, seeking a dynamic and fulfilling leadership role. Expertise in driving sales, building customer connections, and delivering exceptional results to contribute to the overall growth and success of the business. Committed to taking on challenges and utilizing leadership skills to make a significant impact in a fun and rewarding work environment.
Overview
7
7
years of professional experience
Work History
Agent Development Specialist
Priority 1
04.2024 - Current
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Established positive flow of communication with agents, customers and personnel involved in closing transactions.
- Developed new business and managed new and existing clients.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
General Manager
7 Brew Coffee
08.2021 - 02.2024
- Acquiring and evaluating talent for future employees to hire and joining our team
- Order and control inventory on a weekly basis as well as accurately read and organize profit and loss sheets to analyze business and sales
- Create and maintain employee schedules to control labor percentages for business growth and profit
- Ensure proper and effective flow of operations while maintaining customer connection and a one of a kind experience
Key Holder
Bath and Body Works
02.2020 - 07.2021
- Lead and manage 8 hour shifts of other employees ensuring daily tasks are done and sales goals are met while controlling sales conversion
- Organize and lead large teams for floor sets for new products placement and arrangements
- Stay up to date on trends and newly moving products while ensuring daily and weekly promotions and sales marketing was properly displayed
Key Holder
Torrid
10.2017 - 02.2020
- Open and close the store as the only employee while multitasking in servicing customers, processing inventory, and ensuring store cleanliness
- Manage floorsets with multiple employees while ensuring trends are followed and the brand is represented in a positive light
- Controlled the daily deposits and managed returns and exchanges of products on a daily basis
Education
Bachelors of Science - Psychology
University of Central Arkansas
Conway, Ar12.2020
Skills
- Data Analysis
- Organizational Skill
- Customer Service
- Strategic Planning
- Interpersonal Skills
- Professional networking
- Problem-solving skills
- Strategic planning
- Decision-making
Contacts
903-908-4377, channinggrace99@gmail.com, North Little Rock, AR 72114
Timeline
Agent Development Specialist
Priority 1
04.2024 - Current
General Manager
7 Brew Coffee
08.2021 - 02.2024
Key Holder
Bath and Body Works
02.2020 - 07.2021
Key Holder
Torrid
10.2017 - 02.2020
Bachelors of Science - Psychology
University of Central Arkansas
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