Channing Mullino
Plano,TX
Summary
Seasoned Operations Assistant Manager and talented leader with 9 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Assistant Manager
Shearer Supply
Farmers Branch, United States
08.2015 - Current
- Assisted operations manager with planning of routine operations and special projects.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Developed strategies to streamline operational processes and reduce costs.
- Supported new employee training and onboarding, providing documentation and training materials on operational processes and procedures.
- Contributed to development of operational procedures to improve efficiency and accuracy.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Assisted in new location openings and overseeing expansion within the company.
Education
Bachelor of Arts - Criminal Justice
Stephen F. Austin State University
Nacogdoches, United States05.2014
Skills
- Positive Attitude
- Inventory Management
- Work Planning and Prioritization
- Documentation And Reporting
- Inventory purchasing
- Professional and Friendly
- Operational Reporting
- Policy Enforcement
- Workflow Optimization
- Organizational Management
Certification
Forklift Certified
Moffet (Piggy Back) Certified
Timeline
Operations Assistant Manager
Shearer Supply
08.2015 - Current
Bachelor of Arts - Criminal Justice
Stephen F. Austin State University