Summary
Overview
Work History
Education
Skills
Timeline
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Sharik Morgan

Denver,CO

Summary

Dynamic and results-driven professional with a proven track record, excelling in sales operations and customer service. Known for building strong relationships and enhancing visitor satisfaction through tailored experiences. A dependable team player with excellent communication skills, consistently exceeding performance goals while maintaining a friendly, positive attitude.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating customer relations to promote higher sales and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Tour Guide/Sales Representative

Calypso Water Sports
01.2024 - 04.2025
  • Built personal relationships with guests to promote positive experiences.
  • Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
  • Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
  • Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.

Sales Associate

Crocs
11.2024 - 02.2025
  • Made $30,000 in personal sales each month exceeding goals..
  • Merchandised the floor for efficient shopping experiences.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Server

13 Restaurant
06.2023 - 01.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Trenchtown Rock Restaurant
04.2015 - 09.2017
  • Cultivated warm relationships with regular customers for the family owned business.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

High School Diploma -

Rio Mesa HS
Oxnard, CA
05-2018

Charlotte Amalie High School
St. Thomas USVI
01-2017

Skills

  • Sales operations/up-selling
  • Teamwork and collaboration
  • Problem-solving
  • Friendly, positive attitude
  • Attention to detail
  • Customer service
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication
  • Decision-making
  • Extremely quick learner

Timeline

Sales Associate

Crocs
11.2024 - 02.2025

Tour Guide/Sales Representative

Calypso Water Sports
01.2024 - 04.2025

Server

13 Restaurant
06.2023 - 01.2024

Server

Trenchtown Rock Restaurant
04.2015 - 09.2017

High School Diploma -

Rio Mesa HS

Charlotte Amalie High School
Sharik Morgan