Channon Miner

Started our real estate investment company that focused on finding residential housing opportunities to renovate and make like new. Providing homes that people loved to call home.

• Worked within a high team atmosphere to achieve and exceed performance goals set by the finance team and senior management.
• Worked with the sales staff to help close deals and provide training in the sales process.
• Helped guest secure financing for their vehicle purchase.
• Worked within a written process to ensure the paperwork was complete and in order.
• Obtained and compiled copies of loan applicants' credit histories, corporate financial statements, and other financial information.
• Explained to customers different types of loans and credit options that were available, as well as terms of those services.
• Marketed vehicle protection plans in a high ethical manner to help protect the guest and to retain the costumer.

• Became the number one sales consultant in the organization by selling 300 vehicles in one year.
• Utilized sales techniques and persuasive language to close car sales.
• Assisted customers in selecting vehicles fitting budget requirements and transportation needs.
• Helped drive positive customer experience by building relationships, exhibiting empathy and providing solutions.

• Performed fumigation services by eliminating pests from client homes and fulfilling client requests.
• Set up traps and poisonous pastes in pest sources to efficiently eliminate all traces of infestation.
• Recorded work done and equipment used to charge clients appropriate service costs.
• Sprayed different chemical solutions, powders and gases in client premises according to pest types.
• Directed or assisted other workers in treatment or extermination processes to eliminate or control rodents, insects, or weeds.

• Directed daily branch operations, leading the team to exceed monthly sales goals.
• Led a team of 10 individuals
• Implemented corporate culture through reinforcement of quality service and teamwork.
• Maintained high level of employee morale to minimize turnover and maximize customer satisfaction.
• Reviewed employee job performance and contribution during performance appraisal.
• Managed direct reports to maximize productivity, efficiency, and potential.
• Oversaw individual accountability for cash handling.

• Completed daily pre- and post-trip vehicle inspections.
• Maintained positive relationships with customers using good communication and follow-through abilities.
• Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
• Processed payments, made change, and provided receipts.
• Boosted revenues by upselling and cross-selling products to new and established customers.
• Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
• Self motivated to build the route after working hours to exceed personal sales goals.