Chanquita Jones
Columbus,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I'm seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Revenue Cycle Analyst
Zoe Pediatrics
03.2023 - Current
- Accurately process patients upon check in, verifying insurance eligibility and timely submission of claims from the front desk.
- Answer phones and make appointments according to the processes as delineated by ZÖe pediatrics.
- Scans information into appropriate patient records.
- Ensures that emptying fax queue is being completed daily.
- Remains proficient in eCW and ensures all front desk processes are followed by Front Desk staff especially at it relates to insurance verification, update of demographic information, scanning appropriate documents inclusive of VARS .
Front Desk Receptionist
Elite Family Medicine
09.2017 - 05.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Coordinated the flow of patients through the office, assist patients with payments, help with billing and insurance information, schedule appointments, maintain patient charts.
- Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
- Reconcile daily charges and cash, checks, and bankcard payments.
HR In Processing and Test Administrator
Military Entrance Processing Station
05.2015 - 07.2017
- Facilitated testing, examining, and processing applicants for enlistment into the Armed Forces.
- Organize office operations and procedures. Monitor and record all phone calls. Receive reports such as daily recruit projections for each Military branch.
- Reviews MEPCOM and DoD regulations and supervises assigned personnel to ensure strict compliance with processing directives.
- Administer written and computer-based student test sessions at education institutions. Maintain the accountability/security of testing materials.
- Advised Organizational Director on all matters related to student finances. Received finance packets as the Organizational Certifying Official prior to submitting directly to Headquarters Department of the Army for final processing. Scrutinized all packets to ensure documents were filled out correctly and all supporting documents were included.
Human Resources Specialist
U.S. Army Headquarters
01.2014 - 05.2015
- Researched, developed, and implemented the Unit's conversion from Infantry to Armored.
- Maintained all departmental data and records and ensured the Department's reports were accurate and submitted on time weekly.
- Advised the Director on matters pertaining to Equal Opportunity.
- Improved personnel systems and procedures with the conversion of over 1,000 Soldiers.
Education
Associate of Science - Human Resources Management/Business Management
Columbus Technical College
Columbus, GA12.2022
Skills
- Office Operations
- Insurance Collaboration
- Writing Reports
- HIPAA Regulations
- Verbal and Written Communication
- Office Supplies and Inventory
- Office Organization
- Team Training and Mentoring
- Managing Records
- Medical Terminology Knowledge
Certification
- Organizational leadership specialist 2023
- Organizational leadership basics 2023
- Management and leadership 2023
- Supervisor/management specialist 2023
- Unit Postal Clerk Course- DoD
- Combat Life Saver Course
Timeline
Revenue Cycle Analyst
Zoe Pediatrics
03.2023 - Current
Front Desk Receptionist
Elite Family Medicine
09.2017 - 05.2021
HR In Processing and Test Administrator
Military Entrance Processing Station
05.2015 - 07.2017
Human Resources Specialist
U.S. Army Headquarters
01.2014 - 05.2015
Associate of Science - Human Resources Management/Business Management
Columbus Technical College
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