Catholic Charities of Ingham, Eaton, and Clinton Counties
Lansing,MI
4
Languages
1
Certification
7
years of professional experience
Dynamic and resourceful individual, with an Associate of Applied Science degree in Human Services. Offering a solid academic foundation and progressive background in effective communication, human and social services, education, and healthcare. Client-centric professional with a proven capacity to interface effectively with all levels of personnel and clients of diverse backgrounds. Employs cross cultural sensitivity and awareness to liaise with clients and develop positive, lasting relationships. Knowledgeable in organizational communication and general administration. Attentive to detail. Average typing speed of 80 WPM. Fluent in English with background knowledge of Spanish, French, and Russian.
Work History
Unit Supervisor
7 Months
Catholic Charities of Ingham, Eaton, and Clinton Counties | 12.2025 - 07.2026
Provide active supervision, coaching, and direction to Youth Advocate staff during assigned shifts, oversee accurate completion of daily logs, incident reports, observation notes, and shift reports, and monitor youth engagement and emotional well-being and communicate concerns to clinical and case management staff.
Major accomplishments: Given Unit Supervisor position based on prior experience in the field, built excellent rapport with youth in need.
Supervised daily operations, ensuring compliance with organizational policies and procedures.
Facility Manager
5 Months
Divine Living Centers | 07.2025 - 12.2025
Manage budgets, ensure compliance with regulations, and communicate with residents, families, and staff to maintain a safe and positive environment, employment management.
Major Accomplishments: Built trusting relationships with residents and families, admitted two new residents after successful tours, recognized for enhancing facility.
Hotline Advocate
1 Year 6 Months
Michigan Coalition to End Domestic and Sexual Violence | 10.2023 - 04.2025
Provide support, advocacy, information, referrals, and crisis intervention to survivors of domestic and sexual violence.
Major Accomplishments: Tasked with helping new hires job shadow, recognized for outstanding support and efficient documentation.
Direct Support Professional
1 Year 2 Months
Turning Leaf Behavioral Health Services | 08.2022 - 10.2023
Provide supervision and safety for residents. Ensure quality living standards are supported as it relates to cleanliness, nutrition, and general health needs of mental health care recipients.
Major Accomplishments: Given opportunity to train new hires within one month of employment. Earned several staff recognitions for outstanding work. Built trusting relationships with residents. Presented with responsibility to run own recreational program for residents. Encouraged to apply for Lead Staff position.
Registered Behavior Technician
9 Months
Acorn Health | 10.2021 - 07.2022
Provide ABA interventions that encourage socially acceptable replacement behaviors so clients can build and improve upon their communication, social interaction, and problem-solving skills.
Major Accomplishments: Gained trust and respect from parents of clients, acknowledged by BCBAs for outstanding work in a new field, received consistent positive supervision.
Youth Advocate
1 Year 8 Months
St. Vincent Catholic Charities | 10.2019 - 06.2021
Help to ensure the youth maintain their human rights while aiding in skill development in all areas of life such as education, health, housing, employment and relationships.
Major Accomplishments: Received Staff of the Week. Offered lead staff position. Gained respect from supervisors and coworker, acknowledged for outstanding work ethic and commitment, built healthy and meaningful relationships with youth, and aided them in their discharge from children's home.
Education
Associates of Applied Science - Human Services
Purdue University Global | 04.2026
Member of the National Society of Leadership and Success
Member of Tau Upsilon Alpha
GPA: 4.0
Phlebotomy Technician
Lansing Community College | 09.2014
Selected courses: Phlebotomy Technician
Phlebotomy Externship: Sparrow Hospital — St Lawrence Campus (120+ clinical hours logged, 200+ successful blood draws)
Skills
Communications
Critical Thinking
Problem Solving
Conflict Resolution
Client Relations
Trauma Informed Care
Education
Research
Med Passing
Data Entry
CPR/First Aid
Recruiting
MS Office Suite
Crisis Intervention
Client Advocacy
Needs Assessment
Trauma-Informed Care
Resource Coordination
Cultural Competence
Advocacy Strategies
Client Assessment
Empathetic Listening
Certification
CPR and First-Aid
LANGUAGES
English
Spanish
French
Russian
Timeline
Unit Supervisor
Catholic Charities of Ingham, Eaton, and Clinton Counties
12.2025 - 07.2026Read More
Facility Manager
Divine Living Centers
07.2025 - 12.2025Read More
Hotline Advocate
Michigan Coalition to End Domestic and Sexual Violence