CHANTAL BROWN
Mansfield,TX
Summary
Diligent and seasoned professional with a versatile background, offering experience as a Business Analyst with familiarity of Agile and Waterfall methodologies. Possessing strong organizational skills eager to secure a Cyber Security Analyst position. Ready to help team achieve company goals. Google Cyber Security certified .
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Analyst
Texas Workforce Commission
07.2023 - Current
- Facilitate regular communication between cross functional teams, resulting in a 25% decrease in project misunderstandings
- Conduct in-depth stakeholder interviews, leading to a 30% improvement in understanding client needs and expectations
- Evaluate risks within the business, advise the business on prioritization and recommend remediation.
- Liaison between the business and corresponding security teams to ensure that business initiatives are done in accordance with security standards.
- Spearhead the analysis of complex business requirements, resulting in a 20% reduction in project delivery time.
- Advise on security, compliance, and privacy standards across the business.
Manual QA Engineer
Santander (TekSystem)
07.2023 - 12.2023
- Facilitate integration and testing of new systems, achieving a 98% accuracy rate in identifying discrepancies during pre-implementation simulations and user acceptance tests, leading to successful post-implementation reviews
- Executed Exploratory, Functional, Regression, Systems Integration Testing (SIT), Smoke, and UAT Testing using JIRA and DevOps
- Establish a testing framework for pre-and post-policy change reviews, contributing to a significant 15% decrease in testing duration and a 20% reduction in post-implementation complications
- Mitigated risks by proactively identifying potential issues during early stages of development and recommending appropriate solutions
- Accelerated bug resolution by documenting test results and providing detailed feedback to development teams
Manual QA Engineer
Security Service Federal Credit Union (Insight Global)
07.2022 - 01.2023
- Reviewed and contributes to Test Management site by determining deliverables, formulating scenarios, creating scripts, and addressing missing requirements
- Executed comprehensive testing across various phases including UI, System Integration, regression, and functional/non-functional testing, significantly reducing testing time and ensuring 100% test coverage
- Wrote and maintained test scripts in using Jira
QA Mobile Software Engineer
Priority Payment Systems
12.2020 - 07.2022
- Company Overview: Financial Services Company
- Executed rigorous manual UI tests on mobile apps across multiple platforms, ensuring quality assurance, user acceptance testing, and productive environment compatibility
- Utilized Jira, confluence, and Test Rail to house my test scripts for test execution
- Performed comprehensive end-to-end and core regression tests, both manual and automated, optimized manual scripts, and analyzed results, contributing to a more efficient testing process
- Translated complex requirements from business requirement documents and system requirement specifications into use cases for test case development, enhancing testing effectiveness and traceability
- Financial Services Company
Sr. QA/BA
United States Postal Service
08.2018 - 12.2020
- Collaborated with stakeholders to gather requirements, resulting in the design of over 50 user stories per sprint, for a major mobile app project
- Discussion on the expectations from both the business and development perspectives
- Clarification of any ambiguities or questions regarding requirements
- Conducted extensive Regression, User Acceptance Testing (UAT), creating, and executing over 500 test cases across iOS and Android platforms, achieving a 98% defect detection rate and a 95% user satisfaction score
Manual QA/BA
Menzies Aviation
08.2017 - 03.2018
Manual Test Engineer
Decision Support Systems
10.2016 - 01.2017
Business Analyst
Mosaic Sales Solutions
08.2014 - 08.2016
Education
Bachelor of Science -
University of Texas at Arlington
Arlington, TX01.2023
Associates of Arts -
Tarrant County College
Arlington, TX01.2011
Skills
- Strong communication skills
- Vulnerability Assessment
- SIEM management
- Log Analysis
- System Hardening
- Defense in Depth
- Threat Intelligence
- Incident Response
- Security analytics
- Security Auditing
- Intrusion Detection
- Network protocols
- Scripting Languages
- Wireshark software
- Detailed Oriented
- Team collaboration
- Requirements gathering
- User acceptance testing
- Workflow Analysis
- Stakeholder management
Certification
CompTIA Security+, 01/01/23
Google CyberSecurity Professional, March 2024
Timeline
Business Analyst
Texas Workforce Commission
07.2023 - Current
Manual QA Engineer
Santander (TekSystem)
07.2023 - 12.2023
Manual QA Engineer
Security Service Federal Credit Union (Insight Global)
07.2022 - 01.2023
QA Mobile Software Engineer
Priority Payment Systems
12.2020 - 07.2022
Sr. QA/BA
United States Postal Service
08.2018 - 12.2020
Manual QA/BA
Menzies Aviation
08.2017 - 03.2018
Manual Test Engineer
Decision Support Systems
10.2016 - 01.2017
Business Analyst
Mosaic Sales Solutions
08.2014 - 08.2016
Associates of Arts -
Tarrant County College
CompTIA Security+, 01/01/23
Google CyberSecurity Professional, March 2024
Bachelor of Science -
University of Texas at Arlington
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