MANNY ALVAREZ
Santa Ana,CA
Summary
Results-driven Business Analyst with a proven track record in global business analysis, specializing in optimizing operations and driving strategic initiatives. Skilled in developing capacity-constrained requirements to enhance customer service, inventory, and cost objectives. Proficient in quantitative analysis, reporting, and data-driven recommendations to inform decision-making processes. Adept at leading cross-functional collaboration, troubleshooting misalignments, and achieving significant territorial expansion
Overview
9
9
years of professional experience
Work History
Business Analyst
Strike Acceptance
01.2022 - Current
- Developed capacity-constrained global supply requirements, optimizing customer service, inventory, and cost objectives.
- Led sales activities closure, executed seasonal buys, and implemented process improvements.
- Conducted quantitative analysis, reporting, and provided data-based recommendations for monthly S&OP.
- Collaborated cross-functionally to troubleshoot supply misalignments and ensure on-time performance.
- Propelled 14% territorial expansion in Florida using analytical skills and company data.
Account Executive
LoanSnap
10.2019 - 12.2021
- Managed high-value customer accounts, demonstrating financial acumen and exceeding performance expectations by strategically overseeing accounts.
- Collaborate cross-functionally, executing sales strategies that led to the acquisition of new business and earned recognition in the prestigious President's Club.
- Conducted effective communication skills for loan terms negotiation, providing expert guidance throughout the mortgage process to ensure a smooth and satisfactory experience for clients.
Management Trainee
Enterprise Rent-A-Car
07.2015 - 09.2019
- Surpassed the ESQI goal by 6%, demonstrating a commitment to elevating customer service standards.
- Achieved recognition as the top trainee, contributing significantly to an 85% customer service score and overall success within the team.
- Played a key role in operational oversight, actively participating in business development initiatives, and contributing to process improvement efforts.
Education
Bachelors - Finance
California State University of Fullerton
Fullerton, CA05.2019
Skills
- Quantitative Analysis
- Strong communication skills
- Microsoft Excel
- SQL
- Power BI
- Strategic planning
- Process Improvement:
- Business planning
- Cross-functional Collaboration
- Analytical Skills
- Problem-solving
- Risk Analysis
Timeline
Business Analyst
Strike Acceptance
01.2022 - Current
Account Executive
LoanSnap
10.2019 - 12.2021
Management Trainee
Enterprise Rent-A-Car
07.2015 - 09.2019
Bachelors - Finance
California State University of Fullerton
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