Chantal Chedid
Zahle
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
13
13
years of professional experience
Work History
Sales Representative
mike sport
01.2023 - 01.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Receptionist
Buy&Wear
01.2017 - 01.2022
- Researching and choosing best suppliers, in quality, efficiency and cost
- Preparing purchase orders and contacting suppliers, following-up on shipments and deliveries
- Promoting shop over social media and preparing special promotions/sale based on season and market demand
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Receptionist
Georges Helou for Financial Services
01.2012 - 01.2017
- Contacted clients for monthly payments following company procedure for signatures and approvals
- Meeting clients and explaining company`s leasing procedure
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
Customer Service
My Market
01.2011 - 01.2012
- Welcoming and greeting clients
- Assisting and helping with their needs and answering product related questions
- Promoting new products for clients
- Assisted in inventory checks & purchase orders
Education
BT3 Degree - Accounting
Sanaiee Zahleh
01.2011
Skills
- Interpersonal communication skills
- Sales expertise
- Product and service knowledge
- Sales closing
- Systems and software expertise
- B2B and B2C sales
Languages
Arabic
English
French
Dependents
Son, 10/03/12
Personal Information
- Date of Birth: 10/13/93
- Nationality: Lebanese
- Marital Status: Separated
References
- Mr. Georges Balech, Owner at My Market, Zahle, +961 3567210
- Mr. Georges Helou, Owner at Georges Helou for Financial Services, Zahle, +961 03757566
- Mr. Samer Halaby, Manager at Mike Sport, Chtoura, +961 70 809065
Certifiedcomputerskills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
Timeline
Sales Representative
mike sport
01.2023 - 01.2024
Receptionist
Buy&Wear
01.2017 - 01.2022
Receptionist
Georges Helou for Financial Services
01.2012 - 01.2017
Customer Service
My Market
01.2011 - 01.2012
BT3 Degree - Accounting
Sanaiee Zahleh
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