Chantal Cortez
Kansas City,KS
Summary
Adept at developing and maintaining detailed administrative and procedural
processes that reduce redundancy, improve accuracy; efficiency; achieve organizational goals. Offers excellent
communication: computer skills, meets deadlines and works with high level of multicultural awareness and adaptability.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Teacher
Primrose School of Shawnee
Shawnee, KS
11.2022 - Current
- Developed engaging lesson plans aligned with curriculum standards.
- Implemented classroom management strategies to foster positive learning environment.
- Collaborated with parents to discuss student progress and address concerns.
- Assessed student performance through regular evaluations and feedback sessions.
- Adapted teaching methods to accommodate diverse learning styles and needs.
- Organized educational activities that promote social, emotional, and cognitive development.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Medical Assistant (Externship)
Test Smartly Labs
Kansas City, MO
12.2024 - 03.2025
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Conducted preliminary assessments, collecting vital signs and medical histories for efficient patient care.
- Prepared examination rooms, maintaining cleanliness and organization to facilitate smooth operations.
- Coordinated with healthcare professionals to schedule appointments and manage patient flow effectively.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Assistant Manager
Cricket Wireless
Kansas City, MO
06.2016 - 03.2019
- Assisted in developing operational strategies to enhance team productivity and efficiency.
- Coordinated scheduling and resource allocation to optimize workflow across departments.
- Trained and mentored new team members on company policies and standard procedures.
- Analyzed performance data to identify areas for process improvement and implement solutions.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Retail Sales Associate
Hollister.Co
Kansas City, MO
08.2015 - 11.2017
- Delivered exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Salesperson
Moes Auto Sales
Kansas City, MO
03.2015 - 02.2016
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Education
Associate Of Applied Science -
Concorde Career College
Memphis, TNMedical Assistant -
Concorde Career College
Kansas City, MO06.2025
GED -
Manuel Tech
Kansas City, MO06.2017
Skills
- Relationship building
- Critical thinking
- Child development
- Quick learner
- Great with people
- Organized
- Responsible
- Positive Attitude
- Reliable
- Good with teamwork
- Great with computers
- Organized and filled Financial work
- Adaptability
- Native Spanish Speaker
- Team Building
- Excellent communications
- Bilingual, English/ Spanish
- Cash Handling
- Sales
- Typing
- Data Entry
- Telephone Skills
- Schedule appointments
- CPR Certified
- Microsoft Office/ Word Processing
- Vital Signs/ Vital Signs documentation
- Registration
- Specimen collection
- Attention to Detail/ Multi-tasking
- Strong Customer Relations Skills
- Time Management
- Team Building
- Reliable
- Adaptability
- Critical Thinking
- Leadership
- Organized
- Positive Attitude
- Financial paperwork
- Medical Terminology
- Perform EKG
Certification
Certificates
- BLS-255412257454
- NRCMA- 246243
- KCCTO-001-2021467-20K
Timeline
Medical Assistant (Externship)
Test Smartly Labs
12.2024 - 03.2025
Teacher
Primrose School of Shawnee
11.2022 - Current
Assistant Manager
Cricket Wireless
06.2016 - 03.2019
Retail Sales Associate
Hollister.Co
08.2015 - 11.2017
Salesperson
Moes Auto Sales
03.2015 - 02.2016
Associate Of Applied Science -
Concorde Career College
Medical Assistant -
Concorde Career College
GED -
Manuel Tech