CHANTAL GARCIA
Lindenhurst,United States
Summary
I am eager to contribute my skills, dedication, and enthusiasm toward achieving the company's goals and fulfilling the responsibilities assigned to me. I seek to be an integral part of a collaborative team and grow within a company that recognizes performance and accomplishments. Additionally, I am looking for opportunities for both professional and personal development.
Overview
14
14
years of professional experience
Work History
Front Desk Operations Manager
Hands On Physical Therapy
Hicksville, New York
11.2021 - Current
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Answer a large flow of calls
- Maintaining the flow of patients
- Track patients insurance approvals
- Contact potential patients through digital leads
- keep patients on their Plan of Care and help them along with the therapist through the path of recovery
- Manage faxes and emails of the office
- Maintain communication with the patients' primary doctors and specialists
- Ensure production of the front desk division
- Maintained at a vaible as hight-level, including patients arriving as scheduled, co-pays/fees collecting timely, clinic schedule maximized
- Maintain the order and ensuring sufficient supplies both administrative and clinical at all times
- Manage the weekly stats through the statistical tools provided
- Supervision of any additional part-time and /or full time front desk operations employees as well as maintenance of their schedule
- Inform and keep in comunication with the board team manager about any potential issue, ideas about growing and any other concern relate to the optimal operation of the clinic.
Receptionist
American Best's Contacts and EyeGlasses
Levittown, United States
03.2021 - 09.2021
Cashier and Costumer Services
Home Depot
Levittown, United States
01.2020 - 09.2021
Receptionist and Costumer Services
Donwtown Bar, Hotel & Restaurant
Cabrera, Dominican Repúblic
01.2015 - 01.2019
Radio Host
Premiun 98.1 Radio Station
Nagua, Dominican Repúblic
01.2011 - 01.2014
- Had may own program
Education
Certified Ophthalmic Tech -
National Vision inc
01.2021
Degree of Social Comunication -
Universidad Autónoma de Santo Domingo UASD
Dominican Repúblic01.2015
Graduated in English Technician -
Professional English School
Dominican Repúblic01.2014
High school graduate -
Miguel Yanguela high School
Dominican Repúblic01.2011
Skills
- Fluent in English and Spanish
- Office and clinic management
- Customer service
- Leadership
- Multitasking
- Proactivity
Availability And Schedule
Full time
Part time
Daytime schedule
Timeline
Front Desk Operations Manager
Hands On Physical Therapy
11.2021 - Current
Receptionist
American Best's Contacts and EyeGlasses
03.2021 - 09.2021
Cashier and Costumer Services
Home Depot
01.2020 - 09.2021
Receptionist and Costumer Services
Donwtown Bar, Hotel & Restaurant
01.2015 - 01.2019
Radio Host
Premiun 98.1 Radio Station
01.2011 - 01.2014
Certified Ophthalmic Tech -
National Vision inc
Degree of Social Comunication -
Universidad Autónoma de Santo Domingo UASD
Graduated in English Technician -
Professional English School
High school graduate -
Miguel Yanguela high School