Chantal Kabwe
Fargo,ND
Summary
Compassionate professional with proven expertise in crisis intervention, advocacy, and client relationship building. Skilled in coordinating care plans and supporting vulnerable populations through challenges, ensuring ethical decision-making and effective problem-solving.
Overview
4
4
years of professional experience
Work History
Legal Guardian
Catholic Charities
Fargo, ND
08.2025 - Current
- Served as court-appointed guardian for vulnerable adults, making informed decisions regarding healthcare, housing, finances, and overall well-being
- Advocated for client rights in medical, legal, and social service settings, ensuring ethical and person-centered decision-making
- Coordinated care plans with healthcare providers, case managers, and community organizations to meet complex client needs
- Managed client budgets, paid bills, and ensured financial resources were used appropriately
- Monitored client living conditions and safety through regular visits and assessments
- Maintained detailed, compliant documentation in accordance with state regulations and agency standards
- Responded to crises, including medical emergencies and housing instability, with quick and effective problem-solving
- Built strong relationships with clients, families, and service providers to ensure continuity of care
- Coordinated with other departments on matters related to security and safety policies.
- Established emergency response plans, resulting in improved preparedness for critical situations.
Direct Support Lead
Red River Human Services
Fargo
09.2023 - Current
- Supported individuals with developmental and physical disabilities in daily living activities, promoting independence and dignity
- Assisted with personal care tasks such as hygiene, grooming, meal preparation, and mobility support
- Administered or reminded clients to take medications in accordance with care plans
- Implemented individualized support plans and behavioral strategies tailored to each client’s needs
- Encouraged participation in community activities, social engagement, and skill-building opportunities
- Monitored and documented client progress, behaviors, and health concerns
- Communicated effectively with supervisors, healthcare professionals, and family members
- Ensured a safe and supportive environment while respecting client autonomy and preferences
HS Case Manager
Churches United
09.2022 - 06.2025
- Provided case management services to individuals experiencing homelessness, focusing on housing stability and self-sufficiency
- Conducted client assessments to identify needs, barriers, and goals related to housing, employment, and health
- Developed individualized service plans and worked collaboratively with clients to achieve goals
- Connected clients to community resources, including housing programs, mental health services, employment support, and financial assistance
- Assisted clients with housing applications, documentation, and navigating social service systems
- Maintained accurate case notes, documentation, and reports in compliance with program requirements
- Built strong, trusting relationships with clients using a trauma-informed and client-centered approach
- Collaborated with shelter staff, external agencies, and community partners to coordinate care and services
- Supported clients in crisis situations and helped de-escalate conflicts when necessary
- Monitored client progress and adjusted service plans as necessary to achieve optimal outcomes.
- Facilitated communication between clients and community resources to ensure effective service delivery.
- Provided crisis intervention support, ensuring immediate assistance for clients in need of urgent care.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
Education
Bachelor of Science - Social Worker
Minnesota State University
Moorhead12.2023
Timeline
Legal Guardian
Catholic Charities
08.2025 - Current
Direct Support Lead
Red River Human Services
09.2023 - Current
HS Case Manager
Churches United
09.2022 - 06.2025
Bachelor of Science - Social Worker
Minnesota State University