Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Chantal Lopez

Yuma,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry- BUDTENDER position. Ready to help team achieve company goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Convey Health Solutions
11.2019 - 09.2022
    • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
    • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
    • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
    • Answered customer telephone calls promptly to avoid on-hold wait times.
    • Promptly responded to inquiries and requests from prospective customers.
    • Investigated and resolved customer inquiries and complaints quickly.

Front Desk Receptionist

Dr Hourani
01.2015 - 03.2018
    • Helped office staff prepare reports and presentations for internal or client-related use.
    • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
    • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
    • Scheduled, coordinated and confirmed appointments and meetings.
    • Resolved customer problems and complaints.
    • Confirmed important personal and payment information for compliance with security and payment card industry standards.

Education

High School Diploma -

Diploma Alliance
Salt Lake City, UT
05.2025

Skills

  • Supporting medical patients
  • Customer Education
  • Team Leadership
  • Product Merchandising
  • Counting money
  • Ability to Lift 40 pounds
  • Goal-Driven
  • Building Customer Loyalty
  • Team Cooperation
  • Cannabis strain familiarity
  • Money handling abilities
  • Product Recommendations

Additional Information

REFRENCES UPON REQUEST.

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Customer Service Representative

Convey Health Solutions
11.2019 - 09.2022

Front Desk Receptionist

Dr Hourani
01.2015 - 03.2018

High School Diploma -

Diploma Alliance

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Chantal Lopez