Monroe Brooks
Green
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Food Service Director
Crossroads Care Center
2023.08 - Current
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Developed strategies to improve food service levels for busy facility handling 175+ meals each day.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Maintained sound financial footing by overseeing department profit, loss and budgeting.
Living Unit Supervisor (LUS)
Rawhide Boys Ranch
2022.07 - 2023.09
- Created and facilitated recreation and education activities for youths to engage in groups in safe environment.
- Developed individual and group programs to encourage prosocial behaviors.
- Delivered youth transitional assistance in areas of education, life skills and career development.
- Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
Mental Health Technician
Willow Creek Behavioral Health
2021.12 - 2022.06
- Assisted and counseled 15-30 patients daily
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Assisted with patient restraint and seclusion scenarios to create safe environments for patients and medical personnel.
Food Service Manager
Aramark
2018.11 - 2021.12
- Maintained operations for Chic-Fil-A, Papa Johns's, and Steak and Shake.
- Responsible for average weekly sales of $110,000
- Orchestrated 1,400 Average Daily transactions
- Managed 75 Employees, their productivity, and their working environment.
- Maintained high standards of food quality by reviewing shipments, overseeing food preparation, and monitoring food safety.
Assistant Director
Compass Group LLC
2016.05 - 2018.11
- Oversaw all Retail operations for Hospital Sisters Health System
- Responsible for $3.5 million yearly revenue.
- Oversaw 85 full-time, part-time, and temporary employees.
- Trained and onboarded 27 new employees focusing on industry practices and business operations.
Retail Manager 3
Sodexo
2012.09 - 2016.05
- Oversaw operations for Fresh Inspirations Cafe and Asprito Coffee Shop.
- Responsible for approximately $1.3 Million dollars in yearly revenue.
- Oversaw more than 950 Daily Transactions.
- Reasonable for 32 part-time, full-time, and temporary Employees.
Education
Bachelor of Science - Exercise Science
Purdue University
West Lafayette, INBachelor of Science - Exercise Science
Western IL University
Macomb, IL05.2014
High School Diploma -
Palatine Highschool
Palatine IL06.2008
Skills
- Community Mental Health Programs
- Coordinating Care
- Developmental Disability Rehabilitation
- Patient Intervention
- Maintaining Safety Standards
- Excellent Customer Service Skills
- Administrative Support
- Adaptability and Flexibility
- Supporting Medical Patients
- Charting and Clinical Documentation
- Medical Terminology Knowledge
- Team Meetings
- Mental Health Care
Certification
Human Resources Management Certification Dec. 2022 Northeast Wisconsin Technical College
Servsafe Certification
CPR Certified
CPI Certified (Crisis Prevention and Intervention)
Timeline
Food Service Director
Crossroads Care Center
2023.08 - Current
Living Unit Supervisor (LUS)
Rawhide Boys Ranch
2022.07 - 2023.09
Mental Health Technician
Willow Creek Behavioral Health
2021.12 - 2022.06
Food Service Manager
Aramark
2018.11 - 2021.12
Assistant Director
Compass Group LLC
2016.05 - 2018.11
Retail Manager 3
Sodexo
2012.09 - 2016.05
Bachelor of Science - Exercise Science
Purdue University
Bachelor of Science - Exercise Science
Western IL University
High School Diploma -
Palatine Highschool
Human Resources Management Certification Dec. 2022 Northeast Wisconsin Technical College
Servsafe Certification
CPR Certified
CPI Certified (Crisis Prevention and Intervention)
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