Chantal Peng
Fremont,CA
Summary
Versatile and results-oriented professional with experience at Padgett Business Services, adept in bookkeeping and general ledger maintenance. Excelled in multitasking and organization across various roles, enhancing operational efficiency and productivity. Demonstrated exceptional team collaboration and problem-solving skills, significantly improving financial transaction accuracy and customer service standards. Fluent in Chinese, with a commitment to professionalism and positive outcomes.
Motivated, friendly barista with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Dedicated to creating personalized customer experiences while offering expertise in drinks production, and preparation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bookkeeper
Padgett Business Services
09.2021 - Current
- Worked 3 hours a week (ad-hoc) to input and record information of businesses' financial transactions into the systems and assist in mailing tax documents.
- Organize business records and coordinate with adults in an office setting to improve efficiency.
- Learning to value accuracy and precision while improving productivity.
- Learned to communicate in business setting.
Teacher's Assistant
Giraffe Learning Center
06.2024 - 08.2024
- Taught 2nd to 4th graders reading comprehension and math concepts, promoting fun, effective learning
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Maintained safety and security by overseeing students in recess environments.
- Graded assignments and reported individual progress to teacher.
Barista
Milk & Honey Cafe
05.2021 - 08.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Work with 4 employees to help an average of 100 customers in each 5-hour shift
- Obtained Food Handler Card
- Managed inventory, multi-tasked cooking boba, making drinks, seating customers, and taking orders.
- Helped kitchen pack food when understaffed.
- Learned to communicate and socialize effectively, be proactive, and predict customers’ needs.
- Improved system to process orders faster and developed a better cleaning system.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Promoted additional items with beverages, increasing store sales.
- Helped management keep adequate supply on hand by notifying of shortages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Volunteer
Eastern Chinese School
06.2024 - 06.2024
- Led 10 high school volunteers and 40+ campers from Pre-K to 8th grade in Ai-YoH Summer Camp.
- Collaborated with teachers to coordinate activity schedules and organize volunteers to fulfill campers/teachers’ needs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Education
High School Diploma -
Washington High School
Fremont05-2025
Skills
- General ledger maintenance
- Bookkeeping
- Opening and closing duties
- Inventory management
- Speedy and efficient
- Problem-solving
- Safe food handling
- Fluent in Chinese
- Multitasking and organization
- Team collaboration
- Positive and professional
Certification
California Food Handler Certificate - 06/08/22 (Expires: 06/07/25)
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Teacher's Assistant
Giraffe Learning Center
06.2024 - 08.2024
Volunteer
Eastern Chinese School
06.2024 - 06.2024
Bookkeeper
Padgett Business Services
09.2021 - Current
Barista
Milk & Honey Cafe
05.2021 - 08.2024
High School Diploma -
Washington High School
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