Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chantay Harrison

Arlington,VA

Summary

Dedicated Cashier Assistant brings customer-first attitude to helping clients safely shop, buy and transport items to vehicles. Experience cleaning and sanitizing work environment, carts and baskets alike to promote customer health and wellbeing. No-job-too-small approach to helping locate, bag and carry purchases. Offers energetic approach to assisting customers and fellow employees. Punctual and honest Cashier with solid background in Retail and Customer Service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Reliable Cashier/ Customer Service offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Cashier/Customer Service areas and flexible with changing business needs.

Overview

18
18
years of professional experience

Work History

Cashier

Virginia Hospital Center
04.2023 - Current

Cas

  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

CABIN SERVICES

DULLES AIRPORT
05.2018 - 01.2023
  • Clean aircraft cabin area by vacuuming, dusting, and washing
  • Adjust cleaning equipment to insure proper mixture, temperature, and pressure
  • Use equipment such as vacuum cleaners, mops, cleaning cloths, special shampooing equipment, standard cleaning compounds, and special chemicals to remove stains
  • Replenish lavatory supplies, magazines, and other passengers' conveniences
  • Notify supervisor of any damaged seats or other equipment needing repair or replacement.

TELESERVICE/DATA ENTRY

KAISER PERMANENTE
06.2006 - 02.2017
  • Advised members regarding account information such as: insurance coverage for themselves and family members, cost of services, and primary providers address, and telephone number as requested by members
  • Provided members with an appointment time and date for Urgent Care appointments
  • Delivered outstanding internal and external customer service; to include scheduling Radiology appointments, scheduling Immunization appointments and follow-up, and providing scheduling/preparatory instructions for Mammogram appointments for cancer screening
  • Scheduled, provided information, and provided preparatory information for Dexa Scans, CT Scans, and MRI appointments per patients' needs
  • Input providers name, address, and credentials into the system for appointment scheduling to include managing providers schedules (changing times, locations, and purposes for patients visits) as needed.

Education

60 EARNED CREDITS -

STRAYER UNIVERSITY
12.2003

HIGH SCHOOL DIPLOMA -

OXON HILL HIGHSCHOOL
01.1985

Skills

  • Open and Closing Cash Handling Reports
  • Basic Medical Terminology
  • Research and Resolution
  • Customer Service
  • Database Management and Calendar Scheduling
  • Typing Correspondences

Timeline

Cashier

Virginia Hospital Center
04.2023 - Current

CABIN SERVICES

DULLES AIRPORT
05.2018 - 01.2023

TELESERVICE/DATA ENTRY

KAISER PERMANENTE
06.2006 - 02.2017

60 EARNED CREDITS -

STRAYER UNIVERSITY

HIGH SCHOOL DIPLOMA -

OXON HILL HIGHSCHOOL
Chantay Harrison