Chante’ Bradley
Washington,DC
Summary
Adept at data analysis and client support, I enhanced customer satisfaction and maintained confidentiality. My proficiency in software and strong ethical practice, coupled with exceptional teamwork, propelled operational efficiency. Achieved significant improvements in service delivery by leveraging my analytical skills and adaptability. Knowledgeable and dedicated customer service professional with extensive experience in solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Local Hire Human Services Specialists
Federal Emergency Management Agency, FEMA
Washington DC
06.2024 - Current
- Processed applications and followed strict procedures to keep sensitive data confidential.
- Assisting disaster survivors by providing knowledge about programs and services available.
- Providing disaster assistance program overviews and application assistance to disaster survivors.
- Managing and coordinating information processing.
Dental Assistant
Smile Center Dental
Washington DC
03.2019 - 06.2024
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Prepared patient X-rays and images for review by dentist.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Cashier
Levy Restaurants
Washington DC
04.2016 - 08.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
Dental Assistant
The Dental Suite
Washington DC
12.2018 - 03.2019
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared patient x-rays and images for dentist review.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Banquet Server
At Your Service Staffing
Washington DC
10.2018 - 11.2018
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Arranged linens and table settings according to seating plan and event theme.
- Answered guest questions about event plans and food service choices.
- Provided friendly, courteous service to create memorable moments for guests.
Steward
The Service Companies
Washington DC
10.2018 - 11.2018
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Played an active role in reducing waste and energy consumption by following eco-friendly practices throughout daily tasks.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
Cashier
Levy Restaurants
Washington DC
02.2017 - 03.2017
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Childcare Assistant
St. Timothy's Childcare Development Center
Washington DC
06.2014 - 08.2014
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Education
Expanded Functions Dental Assistant Program - Dental Assistant
Fortis College
Landover, MD01.2018
High School Diploma -
National Collegiate Prep PCHS
Washington DC06.2014
Skills
- Written and verbal communication
- Ethical Practice
- Data Analysis
- Proficient in Software
- Client support and assistance
- Effective customer communication
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Problem-solving abilities
- Attention to Detail
- Multitasking Abilities
- Workplace Safety
- Excellent Communication
- Organizational Skills
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Microsoft Office
- Documentation and Recordkeeping
- Analytical and Critical Thinking
- Self Motivation
- Conflict Resolution
- Professionalism
Timeline
Local Hire Human Services Specialists
Federal Emergency Management Agency, FEMA
06.2024 - Current
Dental Assistant
Smile Center Dental
03.2019 - 06.2024
Dental Assistant
The Dental Suite
12.2018 - 03.2019
Banquet Server
At Your Service Staffing
10.2018 - 11.2018
Steward
The Service Companies
10.2018 - 11.2018
Cashier
Levy Restaurants
02.2017 - 03.2017
Cashier
Levy Restaurants
04.2016 - 08.2019
Childcare Assistant
St. Timothy's Childcare Development Center
06.2014 - 08.2014
Expanded Functions Dental Assistant Program - Dental Assistant
Fortis College
High School Diploma -
National Collegiate Prep PCHS