Chante Mathews

• Receive, prioritize, and expedite both emergency and routine blood orders from a wide range of clients, including regional hospitals, resource-sharing partners, and internal Bloodwork’s laboratories.
• Package and prepare blood components for distribution to hospitals, out-of-region customers, and satellite labs in compliance with regulatory standards to ensure product integrity and stability.
• Act as a liaison between external clients and Bloodwork’s medical staff, addressing patient care and regulatory concerns while ensuring seamless communication across shifts by relaying critical information to incoming team leads.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Paid attention to detail while completing assignments.

• Performed all aspects of tissue processing, including debridement, dissection, cutting, cleaning, disinfection, sizing, and quality assessment to ensure adherence with established protocols and procedures.
• Supported the supervisory team in initiatives aimed at enhancing production efficiency and improving operational processes.
• Executed the packaging and cryopreservation of tissue products while ensuring accurate and thorough documentation of each step in compliance with regulatory standards.
• Ensured compliance with safety protocols and regulatory standards in all procedures.
• Developed standard operating procedures to streamline processing tasks and reduce errors.
• Oversaw the training and development of new processing technicians, contributing to the creation of a skilled and cohesive workforce capable of meeting organizational objectives.

• Managed and trained production staff, cultivating a collaborative and high-performing team environment.
• Monitored inventory levels and coordinated with suppliers to ensure timely availability of materials and avoid production delays.
• Identified operational issues and implemented effective solutions to maintain productivity and optimize workflow efficiency.
• Oversaw daily store operations, ensuring adherence to company policies and standards.
• Developed action plans to optimize workflow, resulting in improved team productivity and morale.
• Supervised operations staff and kept employees compliant with company policies and procedures.

• Assisted with patient examinations, procedures, and treatments, including obtaining vital signs and preparing patients for appointments to ensure smooth clinical workflow.
• Scheduled appointments maintained accurate patient records, and managed billing and insurance documentation in compliance with healthcare regulations.
• Served as a liaison between patients and healthcare providers, delivering clear information and addressing patient inquiries with professionalism and empathy.
• Performed basic laboratory tests, supported minor surgical procedures, and ensured proper maintenance and sterilization of medical equipment and supplies.
• Assisted in managing electronic health records to enhance data accuracy.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Class of 2020

Class of 2011