Chante Morgan
Summary
Dedicated professional with a solid background in high-volume office environments, focused on delivering exceptional clerical and operational support for professionals. Encouraging individuals with a friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork, and project needs.
Overview
3
3
years of professional experience
Work History
Front Desk Coordinator
Revive Orthopedics Spine and Sports Medicine
Lithia Springs, GA
08.2024 - Current
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians, and medical assistants.
- Performed administrative tasks such as filing documents, preparing reports, copying and faxing paperwork, handling mail and packaging by sorting, and updating databases and patient charts.
- Maintained a clean reception area, and updated office inventory and equipment by checking stock for needed supplies.
Member Service Representative
Planet Fitness
Mableton, GA
09.2023 - 08.2024
- Resolved customer issues quickly, and notified the supervisor immediately when problems escalated.
- Ensuring staff promote optimal team dynamics while encouraging a positive working environment.
- Developed rapport with customers through active listening skills, leading to higher retention rates, and positive feedback from members.
- Trained new reception staff on company policies, procedures, and software systems for consistent services across the team.
Building Manager
University Recreation Center
Carrolton, GA
01.2022 - 07.2023
- Performed regular inspections of the facility and documented all inspection information in reports.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs, and resolving concerns.
- Reconciled the cash drawer at the start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Bachelor of Science - Sociology
University of West GA
Carrollton, GA05.2023
Skills
- Customer service
- Effective business communication
- Proficiency in Microsoft Office 365
- Team collaboration
- Organization
Timeline
Front Desk Coordinator
Revive Orthopedics Spine and Sports Medicine
08.2024 - Current
Member Service Representative
Planet Fitness
09.2023 - 08.2024
Building Manager
University Recreation Center
01.2022 - 07.2023
Bachelor of Science - Sociology
University of West GA
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