Chantel Boughton
Monroe,LA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
24
24
years of professional experience
Work History
Sr, Operation Specialist I / Auto Support
JPMorgan Chase Bank
08.2021 - Current
- Prefect Title
- Process Non-Sworn/ Sworn Documents
- Process Bill of Sales
- Process Titles
- Process Applications for Titles
- Process Registration
- Odometer Statement
- Peer Reviews
- Email customers
- Call county/customer
- Process rejects
- Run Repots
Sr. Operation Specialist I
JPMorgan Chase Bank
12.2020 - 08.2021
- Processed loans to be sent to the county for recording in to have the lien release from the property
- Open and close routes
- Create assignments and lost assignment affidavits, research request, contact county recorder's office to verity information, contact Third Party to resolve customer issue as they relate to assignment
- Fax documents to customers, title companies and/or attorneys as it relates to obatain closings for customer
Sr, Operation Specialist I
JPMorgan Chase Bank
01.2001 - 12.2020
- Ordering RECS Requests
- Audit and Review files (pulling the note and mortgage)
- Log files to be archived
- Data Entry for payoff
- Processed loans to be sent to the county for recording in order to have the lien released from the property
- open and close routes
- Co-op processing
- Create assignment and lost assignment affidavits, research request, contact county recorder;s office to verify information, contact Third Party to resolve customer issues they relate to assignment
- Fax documents to customers, title companies and/or attorneys as relates to obtain closings for customer
- FedEx Packages
- Scan Files
- Process satisfaction
- Train new hires
- Testing
Skills
- I-Vault
- FSD
- Crest
- Federated Search
- Payoff Tracking Systems (POTS)
- MBWS
- HLCS
- Embtrust
- Excel & Word
- CMTS
- MSP (Chase and Wamu)
- DECS
- Excellent organization and communication
- Strong 10 key and typing
- DealTrack
- CALS
- TMS
- RCO
- QUEST
- ACAPS
Timeline
Sr, Operation Specialist I / Auto Support
JPMorgan Chase Bank
08.2021 - Current
Sr. Operation Specialist I
JPMorgan Chase Bank
12.2020 - 08.2021
Sr, Operation Specialist I
JPMorgan Chase Bank
01.2001 - 12.2020
Similar Profiles
CHARLES P. CHUCK GARCIACHARLES P. CHUCK GARCIA
Senior Vice President / Southwest Middle Market Sales Manager at JPMorgan Chase Bank, JPMorgan ChaseSenior Vice President / Southwest Middle Market Sales Manager at JPMorgan Chase Bank, JPMorgan Chase
Marina HerreraMarina Herrera
Credit Verification Specialist at JPMorgan Chase Bank - Chase AutoCredit Verification Specialist at JPMorgan Chase Bank - Chase Auto
Kevin VandergriftKevin Vandergrift
Virtual Banker III at JPMorgan Chase BankVirtual Banker III at JPMorgan Chase Bank
Sukhdev PatilSukhdev Patil
Software Engineer III at JPMorgan Chase BankSoftware Engineer III at JPMorgan Chase Bank
Derriohn Dunn, SrDerriohn Dunn, Sr
Recovery Operator at Bears Towing and RecoveryRecovery Operator at Bears Towing and Recovery