Summary
Overview
Work History
Skills
Timeline
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Chantel  Gonzales

Chantel Gonzales

Salt Lake City,UT

Summary

Proven track record in enhancing customer experiences and boosting brand visibility, notably at Estee Lauder, Dillards Department Store. Specializes in engaging presentations and customer engagement, achieving significant client base expansion through effective communication and personalized service. Expert in food preparation and sanitation standards, demonstrating a unique blend of hard and soft skills to exceed employer expectations.

Overview

30
30
years of professional experience

Work History

Food Demostrator

Advantage Solutions
02.2024 - Current

Customer service skills- preparing food - giving out food samples to Costco Customer's

Hairstylist Booth Renter

Legends Hair Salon And Spa
07.2002 - 08.2008

Hairstylist- makeup- Booth rental

Estee Lauder Counter Manager

Dillards Department Store
06.2002 - 12.2005
  • Promoted brand loyalty by creating personalized experiences for each customer during their visit.
  • Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
  • Maintained cleanliness and organization of counter area, adhering to company standards at all times.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
  • Organized sale events and created eye-catching product displays to attract customers to Type counter.

Hairstylist Booth Renter

Absolute Hair Salon
08.1996 - 06.2001
  • Maximized productivity by efficiently multitasking, handling appointments, walk-in clients, and retail sales simultaneously.
  • Maintained detailed records of client services, preferences, and contact information for future appointments and followups.
  • Managed inventory levels of products to minimize waste while maintaining adequate stock for both professional use and retail sales.
  • Participated in promotional events within the community resulting in increased visibility for the salon among potential new clients.
  • Expanded client base through word-of-mouth referrals from satisfied customers and targeted marketing efforts.
  • Streamlined appointment scheduling and managed time efficiently to accommodate multiple clients per day.

Hairstylist Apprentice

Tangles Salon
07.1994 - 07.1996
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
  • Answered telephone calls to provide information and schedule new appointments.
  • Prepared clients for hair cuts and styles with soothing shampoo work.

Skills

  • Verbal and written communication
  • Customer Engagement
  • Food Preparation
  • Safety Procedures
  • Cooking techniques
  • Sanitation Standards
  • Engaging Presentation

Timeline

Food Demostrator

Advantage Solutions
02.2024 - Current

Hairstylist Booth Renter

Legends Hair Salon And Spa
07.2002 - 08.2008

Estee Lauder Counter Manager

Dillards Department Store
06.2002 - 12.2005

Hairstylist Booth Renter

Absolute Hair Salon
08.1996 - 06.2001

Hairstylist Apprentice

Tangles Salon
07.1994 - 07.1996
Chantel Gonzales