Chantel Gormley
Oakley,CA
Summary
Dynamic professional with a proven track record at Access Wireless, excelling in community outreach and relationship building. Skilled in data entry and effective communication, I successfully implemented strategies that enhanced client engagement and strengthened partnerships. Committed to delivering results through exceptional customer service and leadership in fast-paced environments.
Overview
24
24
years of professional experience
Work History
Field Representative/Sales
Access Wireless/D.E.E.P Marketing
Oakley, California
01.2020 - Current
- Conducted eligibility verification and enrollment for free phone service among eligible customers.
- Accurately gathered documentation and entered enrollment data into CGM systems.
- Partnered with non-profit organizations to implement successful outreach strategies.
- Strengthened client and community organization relationships to support outreach efforts.
Vehicle Description Writer/Advertisements
Cal-West Motors
San Leandro, USA
01.2017 - 01.2019
- Produced high-quality descriptions for online vehicle listings, increasing customer engagement.
- Conduct detailed research on vehicle models, features, and automotive trends.
- Proofread and edit all content for grammar, spelling, and clarity before publication.
Stay at Home Mom
Self-employeed
Livermore, CA
04.2012 - 01.2018
- Provided daily care, educational support, and emotional guidance for my child.
- Household management
Hostess/Assistant Manager
Terra Mia
Livermore, USA
01.2007 - 01.2009
- Supervised up to 10 servers in a fine dining restaurant with a capacity of 360
- Managed employee scheduling and telephone communications
- Coordinated reservations via OpenTable and banquettes
- Addressed guest questions and complaints professionally
Sales Associate
Pet Extreme
Livermore, USA
01.2006 - 01.2007
- Assisted with inventory and shelf organization
- Managed and balanced the cash register daily
- Addressed customer questions and complaints
Account Executive
United Global Financial
San Ramon, USA
01.2005 - 01.2006
- Conducted credit checks to pre-qualify homeowners
- Scheduled meetings with new and established clients
- Assisted the manager with daily errands
Senior Office Assistant
Professional Home Care Associates
Livermore, USA
01.2002 - 01.2005
- Performed extensive data entry and filing
- Managed confidential patient information
- Utilized medical coding for patient diagnoses
Education
High School Diploma -
Del Valle High School
Livermore, CA06.2001
Skills
- Computer troubleshooting and diagnostics
- Management and leadership
- Customer service excellence
- Multitasking and time management
- Community outreach
- Data entry and records management
- Effective communication
- Outreach strategies
- Relationship building
Awards
Tony Di’maggio Scholarship, 01/01
References
References available upon request.
Timeline
Field Representative/Sales
Access Wireless/D.E.E.P Marketing
01.2020 - Current
Vehicle Description Writer/Advertisements
Cal-West Motors
01.2017 - 01.2019
Stay at Home Mom
Self-employeed
04.2012 - 01.2018
Hostess/Assistant Manager
Terra Mia
01.2007 - 01.2009
Sales Associate
Pet Extreme
01.2006 - 01.2007
Account Executive
United Global Financial
01.2005 - 01.2006
Senior Office Assistant
Professional Home Care Associates
01.2002 - 01.2005
High School Diploma -
Del Valle High School