Chase Webb
HUDSON
Summary
Knowledgeable with solid background in delivering high-quality customer service and resolving mechanical issues efficiently. Successfully guided clients through repair processes while ensuring their complete satisfaction. Demonstrated expertise in diagnostics and repair coordination, fostering strong client relationships and team collaboration.
Overview
9
9
years of professional experience
Work History
Field Service Advisor/Sales Representative
Crystal Tractor
10.2022 - 04.2024
- Resolved service issues promptly, maintaining positive customer relationships.
- Conducted thorough assessments for vehicle issues to recommend appropriate services.
- Developed knowledge of product offerings to provide informed recommendations to customers.
- Delivered exceptional support for client inquiries, fostering loyalty and repeat business.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Install Crew
Generx
06.2022 - 09.2022
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Installed and configured new equipment and systems according to company standards.
Lead Diesel Mechanic
Sam's Auto Repair And 4x4 Customs
01.2020 - 06.2022
- Remained current on industry advancements through regular professional development opportunities and trainings.
- Improved overall fleet efficiency by implementing thorough preventive maintenance plans for diesel engines.
- Streamlined repair processes for faster turnaround times, ensuring minimal downtime for essential vehicles.
- Diagnosed complex mechanical problems quickly using advanced diagnostic tools and extensive knowledge of diesel systems.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Disassembled and repaired diesel engines in automobiles, trucks, buses, and construction vehicles.
Diesel Mechanic
The Super Duty Shop, LLC
05.2017 - 12.2019
- Diagnosed system malfunctions for timely repairs and minimal downtime.
- Executed installation processes to ensure proper setup and functionality of systems.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Mechanic
Pasco Auto Diesel Repair
07.2015 - 05.2017
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested equipment to locate worn and damaged parts.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Disassembled defective parts to make proper repairs.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
Education
High School Diploma -
River Ridge High School
New Port Richey, FL06-2015
Skills
- Troubleshooting skills
- Maintenance and repairs
- Engine repair
- Preventive Maintenance
- Mechanical systems
- Diagnostics
- Welding and fabrication
- Auto and engine repair
- Fuel systems
- Systems troubleshooting
- Work order management
- Customer service
Languages
English
Native or Bilingual
Timeline
Field Service Advisor/Sales Representative
Crystal Tractor
10.2022 - 04.2024
Install Crew
Generx
06.2022 - 09.2022
Lead Diesel Mechanic
Sam's Auto Repair And 4x4 Customs
01.2020 - 06.2022
Diesel Mechanic
The Super Duty Shop, LLC
05.2017 - 12.2019
Mechanic
Pasco Auto Diesel Repair
07.2015 - 05.2017
High School Diploma -
River Ridge High School
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