Chantel Lang
Raleigh,NC
Summary
Seeking a certified pharmacy technician position to assist patients with excellent customer service and to use learned skills to assist pharmacists with verification of medications.
Overview
3
3
years of post-secondary education
3
3
years of professional experience
Work History
Patient Communication Technician
AdhereRx
Cary, NC
10.2020 - Current
- Answering and making phone calls to patients to set up their medication deliveries, sending faxes to doctors offices and prior authorization forms, billing and updating insurance, processing payments for prescriptions, typing prescriptions, working with a team of pharmacists and pharmacy technicians, answering calls from patients and answering their general questions as well as transferring calls to the appropriate department.
Certified Pharmacy Technician
Walgreens
Raleigh, NC
06.2020 - 10.2020
- Working with pharmacists to do the job of a pharmacy technician while also transferring prescriptions, taking voicemail from doctors offices, non sterile compounding, modifying directions on prescriptions when requested by a doctors office, and contacting doctors offices to verify prescriptions.
Pharmacy Technician
Walgreens
Raleigh, NC
05.2019 - 06.2020
- Working with pharmacists to type and fill prescriptions, order medications for patients, rotate medication stock, pull expired medications, give customer service, work with vendors, bill prescriptions to insurance, answering phones and appropriately redirecting calls to the pharmacist or front of the store, contact insurance companies, ensure patients are receiving the correct medications, update patient profiles to ensure we have all the correct information for them available, and work on insurance rejections.
Designated Hitter
Walgreens
Raleigh, NC
01.2019 - 05.2019
- Trained in the pharmacy to assist pharmacists and technicians with giving customer service, filling prescriptions, and rotating medication inventory.
- As well as working in the pharmacy, working at the front of the store as a customer service associate.
Customer Service Associate
Walgreens
Raleigh, NC
10.2017 - 01.2019
- Working at the front of the store to give customer service to patients and customers.
- As well as giving customer service, pulling outdated items, rotating stock, working with vendors, and assisting the store manager and other team members with daily tasks.
Education
Bachelor of Arts - Psychology
East Carolina University
Greenville, NC 08.2020 - Current
Associate of Arts -
Wake Technical Community College
Raleigh, NC 08.2017 - 12.2019
Skills
Inventory management and rotationundefined
Certified Pharmacy Technician
PTCB Certified Pharmacy Technician. License number 30133173
Licensed Pharmacy Technician in the state of North Carolina. License number 58878
References
- Matthew Harding, previous pharmacist who oversaw my work. Can be reached at 919-369-0359
- Jordan Squires, previous pharmacist who oversaw my work. Can be reached at 919-427-8795
- Larry Webster, previous manager. Can be reached at 910-334-3406
- Kari McCullough, previous shift lead who oversaw my work in the front end of the store and in the pharmacy. Can be reached at 984-220-6182
Timeline
Patient Communication Technician
AdhereRx
10.2020 - Current
Bachelor of Arts - Psychology
East Carolina University
08.2020 - Current
Certified Pharmacy Technician
Walgreens
06.2020 - 10.2020
Pharmacy Technician
Walgreens
05.2019 - 06.2020
Designated Hitter
Walgreens
01.2019 - 05.2019
Customer Service Associate
Walgreens
10.2017 - 01.2019
Associate of Arts -
Wake Technical Community College
08.2017 - 12.2019
Similar Profiles
Noel BasnightNoel Basnight
Customer Service Advocate at CenteneCustomer Service Advocate at Centene
Katherine GascoigneKatherine Gascoigne
Recreational Therapist at Wilson Medical CenterRecreational Therapist at Wilson Medical Center
Christopher LeeChristopher Lee
Fleet Service Clerk at American AirlinesFleet Service Clerk at American Airlines
Niska MajumdarNiska Majumdar
Research Assistant at East Carolina University, Brody School of MedicineResearch Assistant at East Carolina University, Brody School of Medicine
Marie Atangana MandaMarie Atangana Manda
Patient Communication Coordinator at UCLA HealthPatient Communication Coordinator at UCLA Health