Chantel Lucas
Phenix City,AL
Summary
Experienced in utilizing radiologic imaging techniques and providing exceptional patient care. Demonstrates strong problem-solving abilities, a willingness to learn, and excellent communication skills. Applies advanced knowledge of radiographic equipment and safety protocols to ensure optimal diagnostic results. Possesses a solid understanding of anatomy, positioning, and effective communication with healthcare teams.
Overview
15
15
years of professional experience
Work History
Student Radiology Technologist
East Alabama Medical Center
Opelika, AL
05.2025 - Current
- Operated diagnostic imaging equipment, ensuring high-quality images for accurate patient assessments.
- Assisted radiologists in performing various imaging procedures, enhancing workflow efficiency and patient care.
- Maintained compliance with safety protocols and radiation protection standards during imaging sessions.
- Collaborated with multidisciplinary teams to develop comprehensive imaging plans tailored to individual patient needs.
- Ensured accurate documentation of imaging results and patient records, contributing to continuity of care across departments.
- Maintained a clean and organized work environment, ensuring optimal functionality of radiology equipment.
- Optimized image quality by adjusting technical factors according to individual patient needs and clinical indications.
Lead Operator
Cen-Signal
Columbus, GA
11.2020 - 03.2026
- Fostered a positive work environment, promoting open communication among team members to address concerns or suggestions for improvement.
- Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
- Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems.
Customer Care Representative
Afni Inc.
Opelika, Alabama
09.2018 - 08.2019
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Properly directed inbound calls in phone queues to improve call flow.
- Maintained customer records, process payments and troubleshooting.
Switchboard Operator/ Test Proctor/ Receptionist
Manpower
Phenix City, AL
01.2018 - 04.2018
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Checked assignments, proctored tests, and provided grades according to university standards.
- Assisted faculty with clerical tasks such as copying papers, collecting assignments and preparing materials for upcoming classes.
Data Entry Clerk
Staffing Connections (Panasonic)
Columbus, GA
12.2016 - 04.2017
- Produced monthly expense and logistics reports using advanced Excel spreadsheet functions.
- Keeping clients and company sensitive information confidential.
- Scanned documents and saved in database to keep records of essential organizational information.
Customer Service Representative
TSYS
Columbus, GA
02.2015 - 11.2016
- Contributed to company achieving and holding industry-leading customer service ratings.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Medical Logistics Specialist
United States Air Force Reserves
05.2011 - 12.2014
- Produced weekly status reports detailing logistic operations and problems.
- Printed tickets, picked supplies and filled packages under tight deadlines.
- Handled day-to-day shipping and receiving overseeing more than 80 packages per day.
Education
Associate Of Applied Science - Radiology Technology
Southern Union State Community College
Opelika, ALDiploma - Logistics And Materials Management
Community College of The Air Force
Montgomery, AL04-2012
Skills
- Customer Complaint Resolution
- CPR certified
- Inventory management procedures
- Team worker
- Stocking and replenishing
- Safety and compliance
- Technical Support
- Administrative support
- Patient safety
- Direct patient care
- Portable radiography
- Patient positioning
- HIPAA
- Medical terminology
- Empathy and patience
- Data confidentiality
- Anatomy
Timeline
Student Radiology Technologist
East Alabama Medical Center
05.2025 - Current
Lead Operator
Cen-Signal
11.2020 - 03.2026
Customer Care Representative
Afni Inc.
09.2018 - 08.2019
Switchboard Operator/ Test Proctor/ Receptionist
Manpower
01.2018 - 04.2018
Data Entry Clerk
Staffing Connections (Panasonic)
12.2016 - 04.2017
Customer Service Representative
TSYS
02.2015 - 11.2016
Medical Logistics Specialist
United States Air Force Reserves
05.2011 - 12.2014
Diploma - Logistics And Materials Management
Community College of The Air Force
Associate Of Applied Science - Radiology Technology
Southern Union State Community College