Chantel Marie Gonzalez
Allied Universal Security Services
Coral Springs,FL
2
Languages
1
Certification
2027
years of professional experience
Customer service professional with hands-on experience in delivering exceptional service and managing customer interactions. Proficient in Microsoft Office Suite and various web-based applications. Known for strong interpersonal skills and a proactive approach to problem-solving. Committed to continuous learning and adapting to new challenges in a dynamic work environment.
Work History
Supervisor
- Supervised daily security operations, ensuring compliance with protocols and procedures.
- Trained and mentored security personnel in emergency response and conflict resolution techniques.
- Conducted regular site inspections to identify potential security risks and implement corrective actions.
- Developed and maintained effective communication with law enforcement and emergency services.
Team Member
4 Months- Processed orders with precision, ensuring accurate and efficient transactions.
- Guided customers in menu choices and promptly addressed questions or concerns for improved satisfaction.
- Efficiently Processed Orders: Handled customer orders and transactions with precision, ensuring accuracy and efficiency.
- Adapted to various tasks to support team operations.
Realtor Assistant
1 Year 5 Months- Supported client engagement: Provided timely and accurate information to clients, ensuring effective resolution of their needs.
- Boosted online presence: Uploaded property images to social media platforms, increasing visibility and attractiveness of listings.
- Strengthened client relations: Organized personalized client gifts, enhancing client satisfaction and fostering stronger relationships.
Education
High School Diploma
Graduate 2024
Skills
Team leadership
Operational efficiency
Training and mentoring
Performance management
Staff management
Conflict resolution
Staff engagement
Certification
CPA
G licence
D licence
Community Service
Parkside Homeowner Association, Volunteer, Pembroke Pines, FL, 2019, 2019, Prepared and distributed informational flyers to residents., Contributed to community engagement and communication efforts.
Languages
French
Professional Working
English
Full Professional
Timeline
Team Member
Dairy Queen Treats
04.2023 - 08.2023Read More
Realtor Assistant
Next Home Real Estate
03.2021 - 08.2022Read More
Supervisor
Allied Universal Security Services
2024 - CurrentRead More
Marjory Stoneman Douglas High School
High School Diploma
Read More