Chantel Roberts
LaGrange,Georgia
Summary
Dynamic sales professional with a proven track record at Badcock Home Furniture & More, where I excelled in building customer relationships and achieved top salesperson honors multiple times. Skilled in data visualization and maintaining a highly organized work environment, I bring a personable approach and a commitment to excellence that drives business growth and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
The Mattress & Appliance Spot
La Grange, GA
06.2025 - Current
- Supervised daily operations and ensured optimal staffing levels to enhance customer service experience.
- Developed training programs for new hires, fostering a knowledgeable and efficient sales team.
- Streamlined inventory management processes, reducing discrepancies and improving product availability.
- Implemented promotional strategies that increased store visibility and drove sales growth.
Sales Associate
Badcock Home Furniture & More
LaGrange, Georgia
08.2017 - 07.2024
- Greeting customers to provide product and sales program information.
- Maintaining customers' accounts.
- Demonstrating product features and explaining the benefits of the purchase.
- Responding to customer inquiries to build a selling relationship.
- Receiving top salesperson multiple times.
- Inputting customer sales orders and credit agreement/application information.
- Preparing and explaining the credit agreement.
- Soliciting additional business through various marketing solutions.
- Following up after delivery.
- Learning and complying with safety guidelines.
- Generated and printed accurate price labels for inventory.
Sales/Stock Associate
Bargain Hunt
LaGrange, Georgia
03.2017 - 05.2017
- Provided quick, friendly, and knowledgeable customer service, which includes greeting every customer.
- Committed to actively striving to create a customer-focused shopping environment.
- Assisted in merchandising, display maintenance and organization of sales floor and stockroom.
- Communicated effectively with customers and team members in a professional, positive and courteous manner.
- Maintained a high level of awareness and customer contact on the sales floor to create a safe and secure shopping environment for everyone.
Education
GED -
West Georgia Technical College
La Grange, GA07-2011
Medical Billing And Coding - Medical Billing And Coding
Miller Motte College
Columbus, GA02-2025
Associate of Science - Healthcare Information Technology
Miller-Motte Technical College
Chattanooga, TN07-2025
Skills
- Ability to be detail-oriented and remain highly organized
- Provide excellent telephone coverage; handle all incoming calls with professionalism
- Personable, friendly, and able to work well under pressure, especially when assisting customers
- Clear communication approach
- Data visualization
- Proven organizational and prioritization skills with strong attention to detail
- Basic PC skills with a proficiency in Microsoft Office
- Knowledge of basic office equipment including copier, fax machine, and computer
- Able to work in a team environment in order to maintain a strong customer following
Accomplishments
Team leadership
Improve customer satisfaction
Demonstrate the ability to drive sales
Languages
English
Full Professional
Timeline
Assistant Store Manager
The Mattress & Appliance Spot
06.2025 - Current
Sales Associate
Badcock Home Furniture & More
08.2017 - 07.2024
Sales/Stock Associate
Bargain Hunt
03.2017 - 05.2017
GED -
West Georgia Technical College
Medical Billing And Coding - Medical Billing And Coding
Miller Motte College
Associate of Science - Healthcare Information Technology
Miller-Motte Technical College