CHANTEL R. STUESSY
Omaha,NE
Summary
Charismatic team leader adept at fostering a collaborative work environment, utilizing strong communication skills to connect with both colleagues and customers. Expertise in technology and troubleshooting enables effective problem-solving while pursuing continued education. Proven ability to drive team engagement and enhance customer experiences.
Overview
2
2
years of professional experience
Work History
Merchandise Manager
Ulta
Baraboo, USA
09.2023 - 11.2024
- Troubleshoot technical issues with printers, personal computer hardware, operating systems, and applications.
- Assisted coworkers with connecting fax machines, printers and other output devices to the company network and internet.
- Created documentation to assist with further analysis of technical issues.
- Kept all tech updated with latest software and assisted in any difficulties.
- Attended meetings on new software and company electronic usage while documenting new updates for team.
- Was a key role in the store's launch from assisting with the setup of product and the displays.
- Led a team in efficiently unloading, sorting, and merchandising products.
- Led the team to change weekly marketing displays and oversee visual merchandising changes for promotions and seasonal updates.
- Managed inventory processes including damage documentation, theft reporting, and returning product to their distributors.
- Handled daily cash processes with cashier duties and preparing cash deposits at the end and middle of shifts.
Assistant Store Manager
The Fragrance Outlet
Baraboo, USA
06.2022 - 09.2023
- Kept all tech updated with latest software and assisted in any difficulties.
- Set up equipment for employee use, performed and ensured proper installation of cables, operating systems, and appropriate software.
- Troubleshooted technical problems associated with computers and registers.
- Improved system performance by identifying problems and recommending changes.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Independently managed store operations during opening and closing shifts with occasionally doing open to close shifts.
- Built strong customer relationships by providing personalized product recommendations, offering samples, and assisting both in-store and over the phone.
- Consistently making sales by upselling high-ticket items in a commission-driven environment.
- Managed high-value cash transactions, including daily deposits, register balancing, and safe counts.
- Took care of inventory management tasks, including shipment organization, cycle counting, and assist in inventory itself.
Education
High School Diploma -
Argyle High School
Argyle05.2019
Some College (No Degree) - Computer Science(Unfinished)
UW-Platteville Baraboo Sauk County
Baraboo, WISkills
- Computer Hardware Troubleshooting
- Command Line
- Windows OS
- Basic Batch File Scripting
- Simple Network Troubleshooting
- Customer Service
- Relationship Building
- Fast Learner
- Independent Work
- Team Work
- Organization Skills
- Leadership
- Team Management
References
Morgan Wobschall
Store Manager: Fragrance Outlet/Ulta: Experience Manager
608-495-7460
Morganmay96@gmail.com
Alyssa Mayer
Colleague: Community Outreach Volunteer Work
970-576-4483
alyssamayer21@gmail.com
Rainer W. Dalton
Charity Program: Supervisor
804-238-2207
Badalton@uwm.edu
Eneaz Zavala
Friend
760-442-4197
eneazzavala@gmail.com
Secondary Contact
Home phone: 559-909-1796
Timeline
Merchandise Manager
Ulta
09.2023 - 11.2024
Assistant Store Manager
The Fragrance Outlet
06.2022 - 09.2023
High School Diploma -
Argyle High School
Some College (No Degree) - Computer Science(Unfinished)
UW-Platteville Baraboo Sauk County